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somerby
Contributor I
Jan 10, 2025 10:04 AM UTC
Answered

Mac firewall blocking music library

Sonos support helped me set up a music library on my desktop and it worked.  When I tried it the next day it didn’t work unless I turned the firewall off.  The settings allow incoming connections for Sonos and File Sharing (SMB).  Automatically allow built in software to receive is also on.  I obviously don’t want to leave the firewall off.  Any ideas please?

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AjTrek1
AjTrek1Answer
Jan 10, 2025 1:49 PM UTC

Try updating your Mac to Sequoia.  

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4 replies

AjTrek1
AjTrek1
Jan 10, 2025 1:13 PM UTC

I’m not at home at the moment so I can’t check all appropriate settings in Mac Security/ Privacy. However, make sure there in no VPN running nor a 3rd party antivirus with Firewall. If there is a 3rd party antivirus make sure it sees Sonos as “friendly” regardless of whether or not a firewall is involved.

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    somerbyAuthor
    Contributor I
    Jan 10, 2025 1:42 PM UTC

    Thanks for your reply.  No VPN or 3rd party antivirus or firewall.  It is a nearly new Mac running Sonoma 14.6.1.

    When this was first set up late last year it worked so something has changed since then.

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    AjTrek1
    AjTrek1Answer
    Jan 10, 2025 1:49 PM UTC

    Try updating your Mac to Sequoia.  

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    Together Everyone Achieves More = T.E.A.M.
      somerbyAuthor
      Contributor I
      Jan 10, 2025 3:01 PM UTC

      Thank you, that worked.  I didn’t know there was an update available, my mac didn’t tell me!

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