Loss of access to my Music Library

Forum|Forum|2 years ago
June 7, 2024
11 replies
397 views

Not only have I lost access to my Music Library through the Sonos app on my iPhone, but there are only 3 options available on the home page - Recently Played, Your Services and Sonos Favourites, so I can’t seem to add it.

I can however still access, and play on my Sonos speakers, items from my Music Library via the Sonos controller on my laptop so I guess I should be thankful for small mercies - far from ideal though, so can anyone help?

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T

tidepooler

Enthusiast I

Will they ever fix this???

It’s not broken for most users. The vast majority seeing this problem are using an SMB v1 share, which Sonos no longer supports due to (dubious) security issues. There are also some Macs reporting a problem despite not using SMB v1. See the following for solutions:

I started one of those threads. The update broke mine on Windows 11 and I was not using SMB v1. I double-checked that while I was trying to figure it out. The updated Sonos desktop controller just dropped my music folder and wouldn’t allow re-adding it for some unknown reason. But pointing it to the folder as a shared network drive fixed it. For me anyway.

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