Every time I use Sonos with YouTube on my Mac then I go back to Apple Music within Sonos on my phone, the zone I was using with YouTube is missing. I have tried quitting Sonos app and unplugging speakers in the missing zone. Eventually it comes back but sometimes now for days. Others can use the zone with Apple Music and airplay
Hi
I’m sorry to hear you’re having issues with your speakers disappearing from the Sonos app.
I can’t see anything regarding this in our internal information but it seems like you can replicate this. I would recommend submitting a diagnostics of your system, playing YouTube with your Mac, then checking the Sonos app and submitting a diagnostics after your speakers stop showing. Then reach out to our support team to discuss this with them, as they have the necessary tools to look into your system and help troubleshoot this issue with you.
I hope this helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.