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Contributor I
October 2, 2024

Local music library has never worked since the infamously bad app update

  • October 2, 2024
  • 14 replies
  • 452 views

Well, I’m at my wits end and never before have I regretted dropping over £1000 on what I thought was a well researched purchase. You know the score, Sonos pushes out probably the worst app update in the history of app development (seriously, if there’s been anything worse I’d be curious to hear about it) and my local music library, one of the things I bought all these speakers for has not worked since.

I’ve read and tried everything that the guides suggest to no avail. I can get the app to recognise and add my music library but no content ever appears. Checked all the Smbv2 settings and Windows 11 seems convinced that nothing is wrong. Out of desperation I did a full windows re-install from scratch and of course that didn’t help.

Can anyone who’s managed to achieve the seemingly impossible tell me what they did to finally get it working?

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14 replies

Prodigy III
October 3, 2024

From a Windows command prompt type:

 

net share

 

And post a screen shot of what you get. 

MoPac
Headliner III
October 3, 2024

 Make sure the path you use is the one shown in the music folder share screen.  Right Click on the folder - Choose Properties / Sharing.  The path is listed under the Share button.  Copy it and paste it in the Sonos PC app where you add shares.  Use the 3rd option Network devices… .  The first two don’t work anymore.

 There is no need to use a Local User or Advanced Sharing.  Just share to Sonos and that’s it.

 Test this with a new folder on your desktop with just one album in that test folder.  Then follow above & the @zombiedropper link I posted.

Enthusiast II
October 3, 2024

Bug a copy of Sonopad. I use it exclusively. Well, I use that and I used the Windows controller software, which still works fine.

I hope that the windows version continues to work, and I hope that the sonos ios app will work by the time I need to run Trueplay again.

Lyricist I
November 16, 2024

Did you find any solution to this problem?  It's basically the same for me.  Firmware update got through and meant I had to update my working system to latest version of all software. After many of the same problems reported elsewhere. I did a complete uninstall and reinstall.  PC works fine.  Android app get the "something went wrong.." when trying to access music library from mobile (Samsung A3 and Redmi Note Pro.  After 7 calls with Sonos support, they say "they're escalating to dev" we'll see.  I suppose other alternative is to "downgrade" everything to S1.  My Play at, sub and Play 1 are about a decade old.  Just not sure I trust the process.