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Contributor I
Oct 7, 2024 9:45 AM UTC

Keyboard mapping on iphone

When i login on an iphone the keyboard mapping is wrong and you have to switch constantly to enter an email address.

Why don’t you use the correct email/keyboard mapping???

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5 replies

Senior Virtuoso
Oct 7, 2024 12:00 PM UTC

Do you have your account details registered to the correct geographical location? 

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Contributor I
Oct 7, 2024 2:37 PM UTC

Hi

Yes

Thanks

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106rallye
Oct 7, 2024 5:12 PM UTC

Switch to what? What language keyboard are you using?

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Contributor I
Oct 8, 2024 12:15 PM UTC

English, UK

In essence when the app asks me to login using my email address it uses only an alphabetic layout that DOES not contain .,@ signs etc..

Therefore the user needs to enter some letters, press for numerics and then back to letters etc..

Very tiresome and unnecessary

 

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Senior Virtuoso
Oct 8, 2024 12:21 PM UTC

English, UK

In essence when the app asks me to login using my email address it uses only an alphabetic layout that DOES not contain .,@ signs etc..

Therefore the user needs to enter some letters, press for numerics and then back to letters etc..

Very tiresome and unnecessary

 

Just like the way many other apps, web sites etc work?

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