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Contributor I
Jun 29, 2024 7:07 PM UTC
Answered

June 29, 2024 the app stopped working

Woke up this morning and my Sonos was gone.

Thw app looks fine, it simply will not play anything.  Rest the modem, reinstalled the app.  Nothing.  Sort of like old times last month.

Anyone else experiencing this, and anyone have helpful answers?

 

thanks

 

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DonClAnswer
Contributor I
Jun 29, 2024 10:15 PM UTC

Hi buzz, thanks, I did and no luck.  I just did another modem reset and now it is all working. 
Very odd.

i was sort of hoping they rolled out another update.  Maybe this time the problem is at my end.

Again, thank you for the response.  

4 replies

buzz
Grand Maestro
Jun 29, 2024 9:58 PM UTC

Have you rebooted any players? (Don’t Factory Reset without further consult.)

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DonClAuthorAnswer
Contributor I
Jun 29, 2024 10:15 PM UTC

Hi buzz, thanks, I did and no luck.  I just did another modem reset and now it is all working. 
Very odd.

i was sort of hoping they rolled out another update.  Maybe this time the problem is at my end.

Again, thank you for the response.  

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buzz
Grand Maestro
Jun 30, 2024 4:25 PM UTC

For reference: have you reserved IP addresses for SONOS players. Which router are you using?

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Lyricist I
Jul 1, 2024 5:59 PM UTC

I have rebooted my system several times and none of our  speaker’s will work.  They worked yesterday.  

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