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Contributor I
December 16, 2022
Answered

Itunes access

I don't use Apple Music, but I have a lot of songs purchased through iTunes. Can Sonos 2 access my iTunes purchases directly, or am I required to stream from my phone?

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Jamie A
Jamie AAnswer
Sonos Staff
December 20, 2022

Hi @ctfeher, 

If you’re running into issues adding your Music Library to Sonos. I’d recommend submitting a diagnostics then reaching out to our support team for further assistance. They have the tools available to help troubleshoot and resolve this issue with you. 

I hope this helps!

3 replies

Lead Maestro
December 17, 2022

You can stream your purchased music through Apple Music on the Sonos app or AirPlay the music directly to Sonos from your phone from the Apple Music app. You can also add your music library stored on a computer or NAS to Sonos by following these instructions:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

"Receive with simplicity everything that happens to you." - Rashi
ctfeherAuthor
Contributor I
December 17, 2022

Every time I try to add it, the app says “we’ve run into a problem, try again.”

Jamie A
Jamie AAnswer
Sonos Staff
December 20, 2022

Hi @ctfeher, 

If you’re running into issues adding your Music Library to Sonos. I’d recommend submitting a diagnostics then reaching out to our support team for further assistance. They have the tools available to help troubleshoot and resolve this issue with you. 

I hope this helps!