Contributor I

Answered

Issue with Amazon Music playlist

5 replies
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I have a playlist I have created in Amazon Music which is a bit over 500 tracks long. When I try to play the playlist in Sonos, it will only queue and play the first 500 tracks. When I attempt to queue and play the songs 501 onwards, I can only queue one song at a time. Does Sonos set limits to Amazon Music playlists or to queues? Is there any way around this apart from creating another playlist? Many thanks.

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Sonos Staff

Hi @dandove

Welcome to the Sonos Community!

Amazon Music limit the number of tracks that can be queued at one time to 500 tracks maximum.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Not that I’m aware of. Can you try again and when the issue occurs submit a diagnostic and post the number in this thread.

Remember: Sometimes Red Wine helps :)

Contributor I

Thanks. The diagnostic no is: 1862145332.

Lyricist I

I have the exact same problem. I’ve tried a lot of different work arounds but can’t fix the problem.

Sonos Staff

Hi @dandove

Welcome to the Sonos Community!

Amazon Music limit the number of tracks that can be queued at one time to 500 tracks maximum.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Contributor I

Thanks