Contributor I

Is this junk ever going to get fixed?

Forum|Forum|1 year ago
October 9, 2024
7 replies
191 views

After having to throw away all of my Sonos 1 equipment, thank you very much, I was stupid enough to buy another Sonos system because I couldn’t find any competitor. It started out mediocre, at best, but then the update from hell happened. It still takes two or three tries to connect, constantly losing connection, etc. Is there any remedy in sight, or should I just chuck the whole thing again and go back to transiters and a coat hanger?

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Pools-3015

Prodigy I

Can you list what speakers you have and what your network consists of? This will help others help you enjoy your system again.

106rallye

Hey die you have to throw away your older gear?

controlav

Lead Maestro

I seriously doubt you threw away your “Sonos 1 equipment” (whatever that means) because there is literally no reason to do that

And you created your account here yesterday, just to say this. Never posted here before.

I call BS on this entire post.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

C

CapolonAuthor

Contributor I

I have Sparklight high speed internet (400 MBPS download)

Cisco Linksys EA 3500 modem (max. 450 MBPS)

Arris Surfboard SB8200

And yes, Sonos 1 speaker systems do not work with Sonos 2. Well known fact.

Airgetlam

Oddly, I have both Sonos PLAY:1 and Sonos One speakers running without issue on Sonos S2. But I’ve never heard of a Sonos 1 speaker, so I can’t address that.

My guess is a local configuration error, but there simply isn’t enough information provided to be certain. I would certainly encourage a call to Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

106rallye

There are some older Sonos devices that are S1 only, yes. They do not group with S2 devices. If you’d wanted that you could have sold the older devices instead of throwing them away. They still work and are updated by Sonos.

N

nik9669a

Senior Virtuoso

I think, in light of your attitude, your best option is indeed to “chuck the whole thing”.

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