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Enthusiast II
May 19, 2024
Answered

Is the queue really empty when the new app says it it?

  • May 19, 2024
  • 16 replies
  • 2266 views

I just played an old playlist. On my computer, where I am still using the old app, I see that it’s playing, and I can see that there are a lot of songs in the queue. But in the new app is says the queue is empty, even though it also says it’s playing a song. Is there a way to really see what is in the queue?

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Best answer by Reyres

I have exactly the same issue; the new app is an absolute car crash 😢

16 replies

Contributor I
June 19, 2024

All playlist are gone. Some playlist have more than one and a half thousand songs. Even the ImportedI lists doesn’t work. I have seven Sonos speaker and I think ,I change to an different system like Bose.

By by Sonos

Sonos must certainally realize by now that they've shot themselves in the foot with this new app.  Their reputation is quickly being destroyed, and are loosing business along with their loyal customers.  There is, however, a very simple fix to their problem.  If they'd just swallow their pride, apologize to their loyal followers and admit they screwed up with this very premature release, reinstate it as a BETA and allow users to reinstall the previous version of the S2 controller while they rework the Beta, I believe that would go a long way to appeasing their user base.  I for one am still using that previous version S2 and am happy to be able to use my EXPENSIVE components, as before, while I wait for for Sonos to resolve their issues.  As Nike would say: JUST DO IT!

Lyricist I
June 22, 2024

Sonos are you listening ?  Don’t you have someone monitoring and responding to this feedback?  The inconsistency, incompetence and inoperable state of the app is totally unacceptable! 

Lyricist II
June 23, 2024

This new update is horrible I have spent thousands of dollars on this system I have 3 speakers play five plus  a sound bar and an outdoor system with two speakers none of them are working right the queue playing no sounds come out. The patio system and the sound bar do not even connect they don’t show up at all on the app. Fix it. Fix it. Fix this problem. 5THOUS DOLLARS !!!  That’s what I spent on SONOS I NEED MY MONEY WORTH. 

Contributor I
June 26, 2024

I’m done.

using Sonos since original ZP80 and controllers, but new version has finally killed my brand loyalty

On my iPad I put music on, but my iPhone shows no music playing.

ipad can’t see my NAS but my phone can

so I can play radio from the ipad or music from my phone but once one device has connected the other can’t talk

 

what an utter pile of s****

gping to cost me a small fortune to change but nothing can be worse than this

 

very, sad and very disapointed ex customer

 

Lyricist I
July 14, 2024

Anyone found a solution to not being able to select snd play music because the queue is empty. I can only play by hitting play on the amp or speaker now so limited to one playlist. I was reluctant to adopt Sonos after having a SqueezeServer system. I sol all the equipment and wish I hadn’t because the Sonos is pretty much much a brick now. 

Lyricist I
August 6, 2024

Here’s how I fixed the ‘empty queue’. I removed my Sonos app, redownloaded it, turned off my speaker and re logged in. It worked. But honestly I just want my music to play when I want it without all the carry on of the Sonos app. There is always a problem with it!