Skip to main content
May 7, 2024
Question

Is Sonos killing local libraries with these new software updates?

  • May 7, 2024
  • 40 replies
  • 1838 views

Just updated the iOS app and I don’t see any way to search or access my local library on my computer. 
 

I know this was the case when Sonos updated the search feature in the S2 app, but now it seems like there’s no “classic search” option. 
 

What’s the deal?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

40 replies

Avid Contributor I
May 14, 2024

No I don’t see that option either, but I would think there are some features still to be implemented and the App just perhaps has core functionality at the moment, maybe Sonos are keeping things simple just to get it initially rolled out ‘worldwide’.

I think (er…hope) more features will appear later, as presumably a fair bit of the functionality is now server-side, rather than perhaps running on the client device.


Isn’t that what beta testing is for though? Surely they shouldn’t replace a functioning app with a semi-functioning update with half the normal options missing? 

I can’t find any way at all to access my local library on the Android version of the Sonos app; even under Sonos Favorites it shows my imported local playlists as greyed out so can’t be accessed, and when I search for an artist that I know I have locally it only brings up options for streaming services. 

This is a terrible decision! It completely changes your Sonos system if I can suddenly no longer access the music and playlists I have been painstakingly collecting and creating for years! 

Thankfully I can still currently access my local collection and playlists as before in the Windows Desktop app, but how long before they update (cripple!) that as well?

Shocking move by Sonos. I’ve been invested in Sonos for well over 10 years, but this could be the end for me if they don’t correct this very bad mistake. 

Ken_Griffiths
May 14, 2024


Isn’t that what beta testing is for though? Surely they shouldn’t replace a functioning app with a semi-functioning update with half the normal options missing? 

I can’t find any way at all to access my local library on the Android version of the Sonos app; even under Sonos Favorites it shows my imported local playlists as greyed out so can’t be accessed, and when I search for an artist that I know I have locally it only brings up options for streaming services. 
 

Just to maybe assist @Emanef, your local library should there in the new Android controller App - it’s listed under the section called “Your Sources” on the main screen. If not, then check that the library is shared using the SMB protocol v2, or higher.

Avid Contributor I
May 14, 2024

There is no “Your sources” on the main screen for me; it is just “Recently Played”, “Your Services” and the incorrectly spelt “Sonos Favorites”, and a search & browse bar at the bottom, that is literally it, just three sections plus search/browse (which only searches or browses streaming services). 

My music library is on a network share on my Synology NAS with SMB set to minimum SMB2, maximum SMB2 (setting it to SMB3 max seems to cause issues with Sonos accessing the shares)

I don’t think SMB is the issue - as I mentioned, I can see it all through my Sonos desktop app on Windows and they play fine. It’s like this on both my Google Pixel 8 Pro and my older Samsung Galaxy S6 tab. 

Update: I have checked on my wife’s oldish iPad and the iOS app does have the Your Sources as you say, so maybe it’s the Android one it’s missing from? 

Ken_Griffiths
May 14, 2024

There is no “Your sources” on the main screen for me; it is just “Recently Played”, “Your Services” and the incorrectly spelt “Sonos Favorites”, and a search & browse bar at the bottom, that is literally it, just three sections plus search/browse (which only searches or browses streaming services). 

My music library is on a network share on my Synology NAS with SMB set to minimum SMB2, maximum SMB2 (setting it to SMB3 max seems to cause issues with Sonos accessing the shares)

I don’t think SMB is the issue - as I mentioned, I can see it all through my Sonos desktop app on Windows and they play fine. It’s like this on both my Google Pixel 8 Pro and my older Samsung Galaxy S6 tab. 

Update: I have checked on my wife’s oldish iPad and the iOS app does have the Your Sources as you say, so maybe it’s the Android one it’s missing from? 

I have the ‘Your Sources’ area and the Music Library on my `Android tablet, so it’s probably not that either🤔? See screenshot.

Have you perhaps tried signing out/in on the App and have you given the App permission to access the LAN? It sounds like the authority to access the local network is perhaps the issue here.🤞

Hope you can sort it.👍

Bumper
May 14, 2024

There is no “Your sources” on the main screen for me; it is just “Recently Played”, “Your Services” and the incorrectly spelt “Sonos Favorites”, and a search & browse bar at the bottom, that is literally it, just three sections plus search/browse (which only searches or browses streaming services). 

My music library is on a network share on my Synology NAS with SMB set to minimum SMB2, maximum SMB2 (setting it to SMB3 max seems to cause issues with Sonos accessing the shares)

I don’t think SMB is the issue - as I mentioned, I can see it all through my Sonos desktop app on Windows and they play fine. It’s like this on both my Google Pixel 8 Pro and my older Samsung Galaxy S6 tab. 

Update: I have checked on my wife’s oldish iPad and the iOS app does have the Your Sources as you say, so maybe it’s the Android one it’s missing from? 

I have the ‘Your Sources’ area and the Music Library on my `Android tablet, so it’s probably not that either🤔? See screenshot.

Have you perhaps tried signing out/in on the App and have you given the App permission to access the LAN? It sounds like the authority to access the local network is perhaps the issue here.🤞

Hope you can sort it.👍

I’m seeing my local library link appearing and disappearing. 
The app needs LAN access to talk to the speakers so if you can see the Sonos devices it shouldn’t be a permission issue AFAICT. 

Ken_Griffiths
May 14, 2024

I’m seeing my local library link appearing and disappearing. 
The app needs LAN access to talk to the speakers so if you can see the Sonos devices it shouldn’t be a permission issue AFAICT. 

SSDP multicast device discovery between controller and Speakers might be showing them perhaps, but playing to them would probably be helpful to confirm the permission/authority is working. I’ve seen some users here seeing something similar and merely signing out/in on the App in account settings sorted it - so something might perhaps be ‘half baked’ here. 

Some other users also sorted it by doing two steps… performing an App reset (in App Preferences in the Account Settings), but then also uninstalling and reinstalling the App and stepping through re-authorising the ‘usual’ 5 permissions again…

  • LAN access
  • Location
  • Bluetooth
  • Mic 
  • Notifications

At least that’s what iOS/Apple Apps tend to do.

edit: Not sure why your local library appears/disappears - it’s not happening on the Android tablet here. Is it the same for any other controllers you may have?

Bumper
May 14, 2024

 

SSDP multicast device discovery between controller and Speakers might be showing them perhaps, but playing to them would probably be helpful to confirm the permission/authority is working. I’ve seen some users here seeing something similar and merely signing out/in on the App in account settings sorted it - so something might perhaps be ‘half baked’ here. 

Some other users also sorted it by doing two steps… performing an App reset (in App Preferences in the Account Settings), but then also uninstalling and reinstalling the App and stepping through re-authorising the ‘usual’ 5 permissions again…

  • LAN access
  • Location
  • Bluetooth
  • Mic 
  • Notifications

At least that’s what iOS/Apple Apps tend to do.

edit: Not sure why your local library appears/disappears - it’s not happening on the Android tablet here. Is it the same for any other controllers you may have?

SSDP requires lan access to work, so if you are seeing Sonos speakers you have lan access. Library otherwise works with SonoPhone. It’s just one of the many random bugs and quirks in this app. 

Avid Contributor I
May 14, 2024

I’ve logged out of the Sonos app and back in on my Pixel 8 Pro phone but it’s still the same. I’ve uninstalled the Sonos app and reinstalled it, but still the same. I also disabled the Duckduckgo app tracking protection to see if that caused a probel, but still nothing. 

 As I said, it’s the same on my Samsung tablet, but not on my wife’s iPad. I’ve checked the app permissions for Sonos and it has full access, and it’s worked fine up until when I last used it before I updated to the new version. 

I’ve uploaded a screen recording from my phone;
https://photos.google.com/share/AF1QipMVgNaMQNrfeIyOAlXWzVQALUQ0zk-yhWn_iB6Hj00XIOKyjS58zMAfoTDABJY-aQ?key=RTl0Q0lSUUQ2c1Z1d2NrNVlSRG5keWFGU09iNlFR

As you can see, there’s no Your Sources on there, and all the local (ie imported) playlists are greyed out, only really the radio stations and Spotify playlists are visible.

On the home screen at the bottom there is an Edit Home option this only gives me the three options (as you can see on the video) - presumably most people have more options on there? 

My app version is 80.00.05-release+20240510 if that’s any help

Ken_Griffiths
May 14, 2024

SSDP requires lan access to work, so if you are seeing Sonos speakers you have lan access. Library otherwise works with SonoPhone. It’s just one of the many random bugs and quirks in this app. 

I wasn’t disagreeing, but thought that things might only be working in part for discovery, hence my use of the ‘half-baked’ term. Anyhow it’s clearly not the issue now as @Emanef has tried the various suggestions.

It almost sounds like a device compatibility issue, as things are seemingly better on the iPad device. I think it’s best to perhaps go onto discuss the issues seen with Sonos Support and if necessary get the matter escalated back to the developers to take a closer look at things.

webmink
Prominent Collaborator I
May 14, 2024

There is no “Your sources” on the main screen for me; it is just “Recently Played”, “Your Services” and the incorrectly spelt “Sonos Favorites”, and a search & browse bar at the bottom, that is literally it, just three sections plus search/browse (which only searches or browses streaming services). 

My music library is on a network share on my Synology NAS with SMB set to minimum SMB2, maximum SMB2 (setting it to SMB3 max seems to cause issues with Sonos accessing the shares)

I don’t think SMB is the issue - as I mentioned, I can see it all through my Sonos desktop app on Windows and they play fine. It’s like this on both my Google Pixel 8 Pro and my older Samsung Galaxy S6 tab. 

Update: I have checked on my wife’s oldish iPad and the iOS app does have the Your Sources as you say, so maybe it’s the Android one it’s missing from? 

I have the ‘Your Sources’ area and the Music Library on my `Android tablet, so it’s probably not that either🤔? See screenshot.

Have you perhaps tried signing out/in on the App and have you given the App permission to access the LAN? It sounds like the authority to access the local network is perhaps the issue here.🤞

Hope you can sort it.👍

I’m seeing my local library link appearing and disappearing. 
The app needs LAN access to talk to the speakers so if you can see the Sonos devices it shouldn’t be a permission issue AFAICT. 

The Web App also has local library access so check there to see if it is visible (in Your Sources at the bottom). In my experience the entries in Your Sources on the Android app are very flakey, I think something is timing out too early when it’s populated. I rarely have all three entries that should be ther (TV, Line-In and Library) but it’s random which one is missing.

Support musicians by buying music instead of streaming.