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Contributor I
September 24, 2023
Answered

Iphone won't setup

Hi

I’ve successfully setup the Sonos App (latest) to my iPad, but when trying to setup on my iPhone and am consistently told to make sure that the phone is connected to the network, which it is.

 

I’ve rebooted everything with no luck.

 

Any suggestions?

 

Thanks in advance.

 

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NitecardAnswer
Contributor I
September 24, 2023

All sorted.

It was down to system preference, for some reason the Sonos app settings defaulted to network off, once switched to on, it setup easily.

 

Thanks for your interest.

2 replies

106rallye
September 24, 2023

Company phone? With VPN software?

NitecardAuthorAnswer
Contributor I
September 24, 2023

All sorted.

It was down to system preference, for some reason the Sonos app settings defaulted to network off, once switched to on, it setup easily.

 

Thanks for your interest.