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Avid Contributor I
Jul 23, 2024 10:38 PM UTC

iPhone Battery Drain After Latest Update

Delighted to get my system back working after the latest update(s), however …

It’s eating my iPhone battery.  87% over 13hrs background activity today and I’ve not even played any music.  This is not right, surely.

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Pinned Reply By Rhonny

There is a new SONOS APP UPDATE just gone live - for iOS it’s version 80.05.05 (not sure if there is an update for Android as the release notes are yet to go live).

iOS App Store says:

  • Improves stability when adding new products
  • Addresses excess battery usage.

56 replies

Prodigy III
Jul 27, 2024 10:06 PM UTC

I’m not having any significant battery drain by the Sonos app. The usage is 4% over 10 days. Here are the particulars:

Hardware

  • iPhone 15 Pro Max
  • iOS 17.5.1
  • Sonos OS: 80.05.04
  • Sonos Ver: 16.3

iPhone Settings 

  • WiFi Calling _iPhone auto-switches to WiFi from Cellular upon entering my home which reduces battery drain *
  • Sonos App has cellular usage turned off which reduces battery drain **

iPhone Battery Settings

  • Charging Optimized

 

 * Highly recommend this setting as a “Pro-Tip” for iPhone 

 ** Highly recommend this setting as a “Pro-Tip” for any app that doesn’t require cellular access or restricted to only when cellular is needed. For example AppleMusic or other streaming service.

 

Just turned off Mobile data for the Sonos app too (uk equivalent to your cellular usage) as the app doesn’t need mobile data access, as you state… (the app isn’t capable to working when away from the home WiFi network).

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Enthusiast I
Jul 27, 2024 11:25 PM UTC

I’m not having any significant battery drain by the Sonos app. The usage is 4% over 10 days. Here are the particulars:

Hardware

  • iPhone 15 Pro Max
  • iOS 17.5.1
  • Sonos OS: 80.05.04
  • Sonos Ver: 16.3

iPhone Settings 

  • WiFi Calling _iPhone auto-switches to WiFi from Cellular upon entering my home which reduces battery drain *
  • Sonos App has cellular usage turned off which reduces battery drain **

iPhone Battery Settings

  • Charging Optimized

 

 * Highly recommend this setting as a “Pro-Tip” for iPhone 

 ** Highly recommend this setting as a “Pro-Tip” for any app that doesn’t require cellular access or restricted to only when cellular is needed. For example AppleMusic or other streaming service.

 

Thank you for the suggestions.  I already had cellular use off for Sonos and phone charging optimized, but haven’t used Wi-Fi calling. Not sure I understand what that has to do with Sonos running in the background or altering the phone volume but can give it a try to see if it changes anything.

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press250
Prodigy III
Jul 27, 2024 11:33 PM UTC

but haven’t used Wi-Fi calling. Not sure I understand what that has to do with Sonos running in the background or altering the phone volume but can give it a try to see if it changes anything.

Hi @tidepooler, Wi-Fi calling is carrier-specific as opposed to being Apple Magic. Google “[your carrier name here] Wi-Fi calling” and see what you find. Wi-Fi calling is wonderful if you have a weak cellular signal at your house.

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Enthusiast I
Jul 28, 2024 12:42 AM UTC

but haven’t used Wi-Fi calling. Not sure I understand what that has to do with Sonos running in the background or altering the phone volume but can give it a try to see if it changes anything.

Hi @tidepooler, Wi-Fi calling is carrier-specific as opposed to being Apple Magic. Google “[your carrier name here] Wi-Fi calling” and see what you find. Wi-Fi calling is wonderful if you have a weak cellular signal at your house.

Ah, I see, I’ll look into it more and learn before I just change the setting then.  Thank you for the advice.

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Contributor II
Jul 29, 2024 9:36 AM UTC

Same here. No lore than 5 minutes use in last 24 hours, but around half my energy use. Almost as much as safari with hours of active usage. And this is despite the Lock Screen widget being gone. Unusable. 

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Lyricist III
Jul 29, 2024 8:14 PM UTC

Massive battery drain on ios as well.  Sonos customer support claimed they hadn’t had any reports and had no answers.  Advise all to call them with your reports until this gets acknowledged and fixed.

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Avid Contributor I
Jul 30, 2024 4:50 AM UTC

Delighted to get my system back working after the latest update(s), however …

It’s eating my iPhone battery.  87% over 13hrs background activity today and I’ve not even played any music.  This is not right, surely.

Mine’s the same. Background app refresh is off but it’s been doing something in the background for 23h 36m of the last 24!

This needs to be resolved.

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PloppyC
Lyricist III
Jul 30, 2024 8:35 AM UTC

One more case here iPad Pro drained 40% battery overnight due to Sonos.

Seems like they’re just creating new problems as they fix the old ones. It’s not a promising sign for the new app going forward. Time for that rollback?

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Prodigy III
Jul 30, 2024 6:25 PM UTC

@press250

On iOS, since going to Settings / Sonos / Mobile Data and turning it off, I’ve not had the battery drain. Currently at 7% from 48 mins screen time, 9 hours background… 

Don’t know if this helps your ongoing testing/theories or not. 

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press250
Prodigy III
Jul 30, 2024 6:30 PM UTC

@press250

On iOS, since going to Settings / Sonos / Mobile Data and turning it off, I’ve not had the battery drain. Currently at 7% from 48 mins screen time, 9 hours background… 

Don’t know if this helps your ongoing testing/theories or not. 

TBH, that was not on my bingo card, @Rhonny. It could certainly explain things, tho’ many people report high battery drain overnight … and while at home your phone is strictly connected to Wi-Fi. In any case, curiouser and curiouser!

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