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trickyred
Contributor I
October 2, 2023
Answered

Iphone 12 upgraded to Iphone 15 with ios 17.0.2

  • October 2, 2023
  • 2 replies
  • 928 views

Since upgrading to the new Iphone 15 running ios 17.0.2 I cannot use Trueplay - message states Trueplay tuning coming soon!

It was fine on my Iphone 12 which was running ios 16.

Any thoughts on this being a Sonos or Apple issue and when to expect a solution? 

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    Best answer by Airgetlam

    It’s a Sonos issue, there are other threads about it. Keep an eye on the Release notes thread, where they’ll announce it when it is ready. There is currently no predicted date, it normally takes several weeks, I assume for testing purposes. 

    2 replies

    Airgetlam
    AirgetlamAnswer
    October 2, 2023

    It’s a Sonos issue, there are other threads about it. Keep an eye on the Release notes thread, where they’ll announce it when it is ready. There is currently no predicted date, it normally takes several weeks, I assume for testing purposes. 

    Bruce
      Spazz
      Lyricist II
      October 5, 2023

      Well, they could update the corresponding site (http://faq.sonos.com/trueplay). If I read that, after the failed trueplay sends me there, I'm to believe the iPhone 12 should work. So then I start thinking, what am I doing wrong? Just one line “TruePlay is temporarily unavailable in IOS 17 and higher” would make all the difference.

       

      But no, pretend like there's nothing wrong.

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