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106rallye
106rallyeAnswer
Apr 11, 2026 9:33 AM UTC

And it is not possible to update the system and reauthorise the music services?

4 replies

Mr. T
Apr 11, 2026 8:34 AM UTC

Try removing and reinstalling the app, joining an existing system when prompted.

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Apr 11, 2026 8:50 AM UTC

I’m quite experienced with our Sonos system and have tried everything I can think of. The error message I get is that I have to update my system and re authorise the apps eg BBC Sounds ie to S2. We have a considerable investment in S1 Connect:Amps etc and am in no hurry to junk them. 

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Mr. T
Apr 11, 2026 9:06 AM UTC

There have been a couple of threads here recently where other S1 users had similar issue. Good luck trying to find them though as the search on this forum mostly useless.  I can’t remember the solution, other than the standard contact Sonos Support.

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106rallye
106rallyeAnswer
Apr 11, 2026 9:33 AM UTC

And it is not possible to update the system and reauthorise the music services?

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