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JBSD
Contributor II
Sep 27, 2023 2:07 AM UTC
Answered

iOS 16 / iOS 17 - iPhone 14 can't find system, PC app works fine

Mesh network with three nodes, I can control my system from the PC app but in the last week my phone app has quit finding my speakers.

Reset routers, forgot the network in the Sonos app and rejoined it, worked for a day or so then after leaving the house wifi and returning it’s lost again.

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JBSDAnswer
Contributor II
Sep 27, 2023 2:19 PM UTC

No corporate VPN.  Just did a reset / erase network settings on the phone… seems better for now, fingers crossed.

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3 replies

106rallye
106rallye
Sep 27, 2023 5:56 AM UTC

Please describe your network. Has anything changed recently?

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controlav
controlav
Lead Maestro
Sep 27, 2023 12:57 PM UTC

Do you have a corporate VPN active on your phone? Most of them will block local network traffic, which breaks Sonos.

The other thing to check is to verify the Sonos app still has the “local network” access permission.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    JBSDAuthorAnswer
    Contributor II
    Sep 27, 2023 2:19 PM UTC

    No corporate VPN.  Just did a reset / erase network settings on the phone… seems better for now, fingers crossed.

    Translate
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