Intermittent playing of tracks

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Recently, Sonos plays but intermittently, missing many tracks. I use the app on a Windows 11 PC.

I’ve checked that my subscription to the streaming serve (Deezer) is up to date. I have 2 Sonos Play 1s.

Is there anything I should do before uninstalling and reinstalling the software, a tedious and not always successful process.

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Pools-3015Answer

Prodigy I

If you are able to hardwire one of the Play 1s to your router/network, that may help. With the new update the older speakers are having a hard time because of the lack of processing power compared to the newer speakers.

Pools-3015Answer

Prodigy I

If you are able to hardwire one of the Play 1s to your router/network, that may help. With the new update the older speakers are having a hard time because of the lack of processing power compared to the newer speakers.

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Boeing_DriverAuthor

Contributor I

Thanks but I have always had one of my 2 speakers hardwired to the router.

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