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Contributor I
May 15, 2023
Answered

Incomplete Music Library Update

Browsing by composer misses many CD’s. Update Music Library Now misses quite a bit of CD’s. Looking for ideas as to why. Browsing by folder reveals all of the CD titles.

What S2 shows. Last 2 items not in Beethoven folder.
Directory listing of Beethoven folder as stored on NAS

 

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Airgetlam
AirgetlamAnswer
May 16, 2023

All sorts of potential reasons. Why don’t you submit a system diagnostic within 10 minutes of running an update, and call Sonos Support to discuss it?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution. It certainly should suggest why the update process terminated early. 

Bruce

1 reply

Airgetlam
AirgetlamAnswer
May 16, 2023

All sorts of potential reasons. Why don’t you submit a system diagnostic within 10 minutes of running an update, and call Sonos Support to discuss it?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution. It certainly should suggest why the update process terminated early. 

Bruce