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Contributor I
May 8, 2024

Inability to edit queue in new app!

  • May 8, 2024
  • 11 replies
  • 2032 views

Sonos…..you can’t seriously think it was a good idea to remove the ability to edit the music queue / add or change what’s playing next, etc.!!!!  This is one of the things people use the most!!!  Please fix it ASAP!!!!

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11 replies

seezee
Avid Contributor II
May 8, 2024

SONOS doesn’t monitor the community. If you have a complaint, open a support ticket.

Having said that, yes the new app is terrible:

  1. No queue edit
  2. Can’t search local files
  3. Cannot manage local music library or indexing; if you remove it as a source you can’t restore it
  4. Queue not visible when playing local files
  5. Unintuitive location for managing groups
  6. Generally buggy & hard to use

I’m sure I’m missing some things.

Never try to teach a pig to sing. It wastes your time and annoys the pig.
Lyricist I
May 12, 2024

My son played something called ‘telephone masturbator’ on our kitchen Sonos. I played a curated playlist of mother’s day music this morning and when it ended the speakers started blaring his songs out. I only found out he’d had friends over when all these profanities started blaring out.

seezee
Avid Contributor II
May 12, 2024

Just an update here. One of SONOS’s employees (“Keith from SONOS”) is active on the Reddit r/SONOS thread; he has started a thread to collect feedback on the new app here. If you have specific criticisms of the new app, that’s the place to voice them.

https://www.reddit.com/r/sonos/comments/1co6iy2/the_new_sonos_app_feedback_megathread/

Never try to teach a pig to sing. It wastes your time and annoys the pig.
LazyBadger
Renowned Enthusiast I
May 13, 2024

Just an update here. One of SONOS’s employees (“Keith from SONOS”) is active on the Reddit r/SONOS thread; he has started a thread to collect feedback on the new app here. If you have specific criticisms of the new app, that’s the place to voice them.

https://www.reddit.com/r/sonos/comments/1co6iy2/the_new_sonos_app_feedback_megathread/

Hard to be specific when the whole thing is sh*t

Lyricist I
May 24, 2024

Why did you ruin a perfectly good app. Cant edit queue!!! WTF. I paid good money for my 5 speakers. Fix ASAP!!!!

seezee
Avid Contributor II
May 24, 2024

Why did you ruin a perfectly good app. Cant edit queue!!! WTF. I paid good money for my 5 speakers. Fix ASAP!!!!

SONOS employees do not monitor this forum. If you have a complaint about the new app, post it on the Reddit thread (which they do monitor):

 

https://www.reddit.com/r/sonos/comments/1co6iy2/the_new_sonos_app_feedback_megathread/

Moderator edit: Sonos staff read every post ever written on the Community.

Never try to teach a pig to sing. It wastes your time and annoys the pig.
Lyricist III
May 25, 2024

Can’t manage or clear queue. When I add an album or song to play, they just get added to a very long queue of what was already there from last time. I can’t delete or rearrange music. The only way that I can play music is to find a station. 

seezee
Avid Contributor II
May 25, 2024

Can’t manage or clear queue. When I add an album or song to play, they just get added to a very long queue of what was already there from last time. I can’t delete or rearrange music. The only way that I can play music is to find a station. 

This is a known issue and is documented here:

https://www.reddit.com/r/sonos/comments/1cwghm0/future_feature_updates_and_known_issues_live/

Never try to teach a pig to sing. It wastes your time and annoys the pig.
Lyricist I
June 14, 2024

Yeah - this a move in wrong direction, as mentioned,it will be available soon. 

Hopefully this happens quickly and sooner rather than later  - ETREMLY ANNOYING! Certainly in light of the Cost of the Hardware and Services 

 

Signed 

Very Unhappy 

Lyricist III
June 16, 2024

Not sure what good it does to post a complaint at this stage. I find it impossible to believe that no one testing at Sonos prior to release didn't raise a red flag. Any way if anyone is interested at Sonos you need to replace all functionality that is missing. After last update add to queue doesn't work for local library and edit queue hasn't been fixed. They seem useless.