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wse106
Avid Contributor I
March 31, 2026

In Sonos iOS app, scrolling freezes in the volume slider window

  • March 31, 2026
  • 19 replies
  • 234 views

In the Sonos iOS app, scrolling generally freezes in the volume slider window.   This probkem seems worse on the iPad than on tne iPhone.   Resettng the app, clearing the cache, and rebooting the device did not solve the problem.   Luckily, scrolling the volume sliders still works in the Mac app.

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    19 replies

    Mr. T
    Mr. T
    March 31, 2026

    Scrolling certain menus does seem broken in the latest iOS app.

    Instead of doing the “normal” swipe action in the middle of the menu, I’ve found swiping on the far left or right to be more effective.

    The grouping menu is another example where “normal” swiping breaks as soon as you select multiple rooms.

    Airgetlam
    Airgetlam
    March 31, 2026

    Wait, I’m confused. Which version number are you seeing this issue in? There was an update this morning (Pacific time), was it in that build ( 83.01.9 ), an older build, or both? Does updating the firmware on the speakers make a difference? Which screen’s scrolling locks up, as I’ve been unable to replicate this, I think, on my iPad? Have you called in to Sonos Support to discuss it?

    Bruce
    wse106Author
    Avid Contributor I
    March 31, 2026

    I am running 83.01.9-release+20260325.3a2192af3.   Interestingly, scrolling the volume sliders seems to work on the iPad as long as my finger is on the speaker icon column to the left.   Does not work if I put my finger elsewhere on the screen.

    Airgetlam
    Airgetlam
    March 31, 2026

    Interesting. I’ve not been able to reproduce this on my iPad. Have you called in to Sonos Support to discuss it?

    Bruce
    Mr. T
    Mr. T
    March 31, 2026

    I am running 83.01.9-release+20260325.3a2192af3.   Interestingly, scrolling the volume sliders seems to work on the iPad as long as my finger is on the speaker icon column to the left.   Does not work if I put my finger elsewhere on the screen.

    You’re also talking about the Grouping menu as that had the speaker icons on the left.

    Scrolling does still work centrally, but you have to be much more precise in your initial interaction with the screen. If you start the swipe motion inbetween the volume sliders then the room list can scroll, but if you swipe up/down starting on an active/selected room volume slider nothing happens. 

    Sonos are aware of this scrolling bug, so hopefully be resolved in a future app update.

      wse106Author
      Avid Contributor I
      March 31, 2026

      I have not reported it to Sonos,    Evidently they are aware of the problem.

      Airgetlam
      Airgetlam
      March 31, 2026

      FWIW, I got a second app update this morning (two, today), did this fix it? I’m now on 83.01.11 for iOS.

      Bruce
      wse106Author
      Avid Contributor I
      March 31, 2026

      I still have the wonky scrolling in 83.01.11.   Scrolling via the icon list still works.

        Airgetlam
        Airgetlam
        March 31, 2026

        Maybe worth adding your report to Sonos Support , so they have multiple data points to pass on to the person assigned to fix the issue? I still can’t replicate it on my iPad. 

        Bruce
          wse106Author
          Avid Contributor I
          April 1, 2026

          Weird.   FWIW, I am running iPadOS 26.4.   So, you can scroll even if you use the middle of the volume slider screen?   I will contact Sonos support tomorrow.   Have a good night.

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