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Guido707
Contributor I
January 7, 2024
Answered

Impossible to use YouTube music with Era100

  • January 7, 2024
  • 13 replies
  • 843 views

Hello everyone

I find impossible to make youtube music work with the Era 100

I have authorized a lot of times the app but for some reason I don't know it's not showing anything. Is it my location maybe? I'm in Argentina

Thanks i hope there is a solution.

 

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Best answer by Guido707

One more thing. From android i just put Google dns and still nothing even after reauthorizing the account

I know you mentioned that you checked your Country settings in your online Sonos profile earlier - did you save the settings, after changing the country? Maybe double check that.

If it all looks okay in your profile, then you are probably best going onto Sonos Support and to see if they can perhaps help you to resolve the matter.

 

Hi

I just found out the issue.

My original youtube music account is linked from a Google account created so many years ago that is @hotmail.com. I don't have Gmail in that account but i use Google drive and YouTube on that one

Then i have another one @gmail.com as everyone of us and i thought myself that maybe that's the issue, and it was! So i signed up for the first free month and now is linked with Sonos

 

So I will start using that account. The only terrible thing is to redo the Playlist omg

 

 

13 replies

Show previous replies
Ken_Griffiths
Ken_Griffiths
January 8, 2024

One more thing. From android i just put Google dns and still nothing even after reauthorizing the account

I know you mentioned that you checked your Country settings in your online Sonos profile earlier - did you save the settings, after changing the country? Maybe double check that.

If it all looks okay in your profile, then you are probably best going onto Sonos Support and to see if they can perhaps help you to resolve the matter.

Guido707Author
Contributor I
January 8, 2024

One more thing. From android i just put Google dns and still nothing even after reauthorizing the account

I know you mentioned that you checked your Country settings in your online Sonos profile earlier - did you save the settings, after changing the country? Maybe double check that.

If it all looks okay in your profile, then you are probably best going onto Sonos Support and to see if they can perhaps help you to resolve the matter.

Hi. 

Yes i saved Argentina as current address. 

I will contact today sonos chat.

I think it's really weird 

    Guido707AuthorAnswer
    Contributor I
    January 11, 2024

    One more thing. From android i just put Google dns and still nothing even after reauthorizing the account

    I know you mentioned that you checked your Country settings in your online Sonos profile earlier - did you save the settings, after changing the country? Maybe double check that.

    If it all looks okay in your profile, then you are probably best going onto Sonos Support and to see if they can perhaps help you to resolve the matter.

     

    Hi

    I just found out the issue.

    My original youtube music account is linked from a Google account created so many years ago that is @hotmail.com. I don't have Gmail in that account but i use Google drive and YouTube on that one

    Then i have another one @gmail.com as everyone of us and i thought myself that maybe that's the issue, and it was! So i signed up for the first free month and now is linked with Sonos

     

    So I will start using that account. The only terrible thing is to redo the Playlist omg

     

     

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