I want to exit someone else's Sonos system.

Forum|Forum|2 years ago
June 4, 2024
5 replies
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I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

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Best answer by jgatie

In the mobile app, go to Account (Head and shoulders next to Gear icon in upper right) > App Preferences > Reset App. Then restart and choose to connect to your existing system.

R

Rhonny

Prodigy III

I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

On the app, can you go to Account / Sign Out?

S

sunnyhczAuthor

Contributor I

I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

On the app, can you go to Account / Sign Out?

I can log out of the current account, but when I log back in, I'm still in someone else's system.

R

Rhonny

Prodigy III

I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.

On the app, can you go to Account / Sign Out?

I can log out of the current account, but when I log back in, I'm still in someone else's system.

From memory, I don’t know if this is right - and someone else can jump in - but once logged out, delete the app completely. Then restart your phone, and reinstall the app. Rather than log in, I believe you will be given the option to set up a new system. You may well need to use a different email address to the one you have used before, to set up a fresh account.

Stanley_4

Grand Maestro

I think there used to be a “forget my system” option buried in the system settings.

jgatieAnswer

In the mobile app, go to Account (Head and shoulders next to Gear icon in upper right) > App Preferences > Reset App. Then restart and choose to connect to your existing system.

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