I've rolled back to version 16.1

@Johnny Rico Exactly this! With rolling back to 16.1, I don't want any more updates to the app or to the speaker firmware. I have a system that now works as it should so what I've done is:

Removed the Sonos app from all devices except my phone (tablets & Windows app)

Turned off updates in the phone app

Turned off updates in the play store 

Rejecting any updates offered

I'm hoping that doing this will keep Sonos away from my system for the foreseeable future so I can use it as I want. 

I wouldn't trust Sonos to change anything at the moment so I want to keep them away from my system whilst I decide what to do next

Nooooooo, I also rolled back to the 16.1 version and it worked ok for 1 night. But today I got a popup that my Sonos Boost was not installed properly, and after adding it to my Sonos network I can't use my system anymore in the 16.1 version. All speakers are blocked now with a note 'needs an update'. I Tried to uninstall and installing the apk again, but unfortunately it does not work anymore. Should I get to reset the Boost again? 

As has been said earlier, if you’ve reverted to 16.1 and your system is now working OK, turn off automatic firmware updates (in System Settings) as well as turning off automatic app updates (in Play Store). My phone app just displayed a message that updates are available which I take to mean firmware updates.

Sadly, we’re invested in SONOS at 3 locations we own. Not so sadly, we have the means to change. Life is too short to make substantial investments in products that become suddenly unstable. Very typical of many technology companies, particularly those located in the Peoples Republic of California. If I had employees executing changes in my business made by this ‘update’, they would never work in the industry again.

I can’t agree more, the new update is a mess.  I mostly listen to my own Music Library, and that feature is apparently arriving in “Mid-June”.  So in the meantime, I’m just supposed to suck it?  How about don’t release the update until it’s fully baked, Sonos?  Thanks, @ChrisJC for the help.

Totally agree. As of today, despite having rolled back to 16.2 last week, most functionality of the Android app and Windows app is now greyed out. I can’t access my music library, which is 95% of what I use Sonos for. Can they not get it into their heads, that it’s not just about the streaming services? A lot of us couldn’t care less about those. Looks like I’ll be living music-free until mid-June. Thanks Sonos. Thanks for not caring about your customers.

Thank you for showing how to get rid of that terrible update. 

Downgraded to 16.1 for many reasons and all new app issues are gone except one. The new app does not let you add Alexa voice assistant (it hangs - one of many reported problems) and unfortunately when I click on add a voice assistant in 16.1 I get App Update Needed. If anyone knows a workaround please advise. Else I guess I’m waiting for the new app fix then will deploy it via my wife’s phone (she does not use her app so won’t notice getting the dodgy upgrade!).

Thanks ChrisJC. A relief to be able to recover this old version after this shambles. Thank you so much.

Thanks for this, just done the same on a kindle fire and all working well.

New app looks like it’s intended for streamers, not users with big libraries…real shame.