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Asimo
Contributor I
May 2, 2025 4:55 PM UTC
Answered

I use the apple music but I cannot start station as before. How to fix it.

I use the apple music but I cannot start station as before. How to fix it.

 

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NiceShotAnswer
Lyricist III
May 5, 2025 10:06 PM UTC

To close the loop here, I spoke with Sonos support again, went through more troubleshooting, and this has been identified as a bug. Their engineers are working to resolve it. 

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NiceShotAnswer
Lyricist III
May 5, 2025 10:06 PM UTC

To close the loop here, I spoke with Sonos support again, went through more troubleshooting, and this has been identified as a bug. Their engineers are working to resolve it. 

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    AjTrek1
    AjTrek1
    May 6, 2025 12:45 AM UTC

    Glad you got resolution…sort of 😂

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      ElMediaVida
      Contributor I
      Jun 14, 2025 6:52 PM UTC

      Same issue; I hope a patch is launched soon.

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      LeanderM
      Lyricist I
      Aug 8, 2025 9:21 PM UTC

      Same issue for nearly 2 moths already..

      Tried re-linking, rebooting and all. Full S2 system.

       

      https://www.reddit.com/r/sonos/s/HeInKTa1rs

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      Sanford
      Contributor I
      Aug 19, 2025 2:03 PM UTC

      Just spoke with Sonos rep. I use S2 from my Android phone (Samsung 25) and rep stated Apple no longer supports the “create station” feature. You have to manually create a playlist… 

       

      However, I am able to generate and play a “station” within the apple service on S2 from my desktop - let me know if this alternative works.

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