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Anonymous
November 9, 2020

I need to delete my Sonos account. Product did not live up to expectations

  • November 9, 2020
  • 1 reply
  • 299 views

I puchased it so that I could Bluetooth speakers from TV. BestBuy sold a product that did not have bluetooth. I returned it and want to delete my account.

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1 reply

Mark P
Mark P
Retired Sonos Staff
November 9, 2020

Hi @mkburdikoff.

Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.

You can start this process by sending this request in an email to privacy@sonos.com or by contacting our Customer Care team. Please note, however, that deleting all your personal data will require that you factory reset your Sonos products.

Let us know if it works. If you need help with any other information, please be sure to let us know.

 

 

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