I cannot unlink the Sonos integration in the Lutron App.

Forum|Forum|3 years ago
January 21, 2023
2 replies
710 views

Is anyone having an issue unlinking the Sonos integration from the Lutron App. I made many attempts to unlink the integration by clicking “Disconnect Sonos” and after it completes disconnecting - it really doesn’t disconnect. Please help.

Lutron

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Best answer by Ken_Griffiths

I know nothing about the Lutron App, but when I quickly searched online I came across this - "send an email to systemsupport@lutron.com with the MAC address found on the bottom of your Smart Bridge and they will reset your Sonos data at their end". So it maybe best to contact Lutron via email to resolve your issue. I hope that assists. 👍

Ken_GriffithsAnswer

I know nothing about the Lutron App, but when I quickly searched online I came across this - "send an email to systemsupport@lutron.com with the MAC address found on the bottom of your Smart Bridge and they will reset your Sonos data at their end". So it maybe best to contact Lutron via email to resolve your issue. I hope that assists. 👍

S

Spyder14

Lyricist III

Me too. I realize this is over a year old but with all the Sonos issues and their new app, I found that the Sonos was integrated into Lutron & I do not ever recall doing that.

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