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Robert_73
Contributor II
September 17, 2024
Answered

I cannot load my music library on my MAC on to the sonos app. I am running all the latest software including OSx Sequoia. Is this an ongoing sonos issue?

  • September 17, 2024
  • 7 replies
  • 1690 views

I can’t get sonos to recognize my music library on my MAC.  I don’t subscribe to Apple Music but my library is fully visible.  I am running all the latest software including OSx Sequoia 15.0.  Sonos keeps giving an error message that it could not access the library.  Is this still an ongoing Sonos issue or is it something on my end?

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Best answer by krez56

Found a solution that worked for me on Reddit: https://www.reddit.com/r/sonos/comments/1fiz5cj/comment/lnksluh/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button. Basically, check the setting (Settings/Privacy & Security/Local Network/Sonos) and toggle Sonos on.

7 replies

MoPac
MoPac
Headliner III
September 17, 2024

https://support.sonos.com/en-us/article/share-your-macos-music-folder-with-sonos#

 Did you try this procedure?  Don’t know how old these instructions are.

Myro
Lyricist I
September 17, 2024

Yep, same thing is happening to me after updating to latest MacOS, Sequoia 15.0.

ron79
Lyricist I
September 18, 2024

Same issue after updating to latest MacOS, Sequoia 15.0.

krez56
Trending Lyricist II
September 18, 2024

Can’t connect to my system from my daughter’s (latest model) Mac since installing 15.0. My Mac is a 2019 with the Intel chip, and that still works. Has anyone with a newer Mac been able to connect?

Apple Music Library user
krez56Answer
Trending Lyricist II
September 18, 2024

Found a solution that worked for me on Reddit: https://www.reddit.com/r/sonos/comments/1fiz5cj/comment/lnksluh/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button. Basically, check the setting (Settings/Privacy & Security/Local Network/Sonos) and toggle Sonos on.

Apple Music Library user
Auniquename
Lyricist I
September 21, 2024

I had the same problem, but managed to get things working by going to Manage->Music Library Settings … and adding an additional folder, which had a few random music files in it, to the list of shared folders. After the library had been reindexed, everything could be played again, including material in the folders which had originally be shared. I was subsequently able to delete the folder I had added without breaking things.

The root cause seems to be something to do with the need to add an entry to the Access Control List of shared folders.

Gonk2000
Lyricist I
October 29, 2024

This is such a frustrating problem and has been going on for months. When are Sonos going to properly sort this out? You should just be able to click on sync the “My Music” folder option and it just work like it used to do rather than faffing around with the NAS option and constantly adjusting settings to get this to work. I have my music library accessible for a while then something changes/there is an update and it can no longer find it again. I am using MacBook Air M3, macOS Sequoia and the Sonos app for Mac but this issue has been going on months now and no one at Sonos is getting it fixed. I eagerly updated my app this morning hoping it would work and it’s the same old BS for me I’m afraid.

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