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Contributor I
May 29, 2024 3:54 PM UTC
Answered

I can’t add songs to the end of the queue anymore (since the update), WTF?

I can’t add songs to the end of the queue anymore (since the update).

I’m not sure what is happening, but the very basic “add to queue” functionality no longer appears. Is this intentional? If so, FIX IT IMMEDIATELY!

What is wrong with you? Try beta testing things before release them, because this app is total s*** now.

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jgatie
jgatieAnswer
May 29, 2024 3:58 PM UTC

Yeah, we all know the app was released prematurely, but they needed to get the headphones out before the end of the fiscal year.  The queue functions are scheduled to be released in early June.  See below:

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

16 replies

jgatie
jgatieAnswer
May 29, 2024 3:58 PM UTC

Yeah, we all know the app was released prematurely, but they needed to get the headphones out before the end of the fiscal year.  The queue functions are scheduled to be released in early June.  See below:

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

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Contributor I
May 30, 2024 4:44 PM UTC

Thanks for the update, I hadn’t seen that as of yet. It’s still unacceptable to release something as terrible as this to consumers without warning or context.

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Contributor I
May 30, 2024 11:18 PM UTC

Unacceptable! Sonos is out of their mind...

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Lyricist I
May 31, 2024 7:51 PM UTC

No excuses with this one Sonos, an essential feature. Should not have released the update. 

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Enthusiast I
Jun 1, 2024 1:32 PM UTC

Sonos need to roll this out asap. It’s a mistake and PR disaster. They need to admit it, fix it, make amends (free Sonos radio for a year) and move on. I’ve been using Sonos for more than 15 years. This was always possible. I want to stack up albums. 

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Enthusiast I
Jun 1, 2024 1:54 PM UTC

The SonoPhone app for iPhone still has this feature. 

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Prodigy III
Jun 1, 2024 1:59 PM UTC

Sonos need to roll this out asap. It’s a mistake and PR disaster. They need to admit it, fix it, make amends (free Sonos radio for a year) and move on. I’ve been using Sonos for more than 15 years. This was always possible. I want to stack up albums. 

They have admitted it. They are fixing it. Four updates to the app in 16 days. And more to come in the next few weeks. 

It was a real mistake from Sonos but why can no-one see that 1) the old app is not coming back so stop going on about it, and 2) the fixes are coming (slowly, but they are coming).

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Enthusiast I
Jun 1, 2024 3:57 PM UTC

Sonos need to roll this out asap. It’s a mistake and PR disaster. They need to admit it, fix it, make amends (free Sonos radio for a year) and move on. I’ve been using Sonos for more than 15 years. This was always possible. I want to stack up albums. 

They have admitted it. They are fixing it. Four updates to the app in 16 days. And more to come in the next few weeks. 

It was a real mistake from Sonos but why can no-one see that 1) the old app is not coming back so stop going on about it, and 2) the fixes are coming (slowly, but they are coming).

yes.. expect all the functions you used and expected as “new features” in time.. you decide whether you want to put up with this behavior again and again.

 

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Contributor I
Jun 1, 2024 7:28 PM UTC

I hate to be the only one to say this but no one gives a crap about these so called new features, we just want the old ones back that actually worked. We have paid thousands of $$$ for this SONOS system work, which did quite well until this half developed app rolled out. Please fix this piss pour attempt at an upgrade, any consumers are not retained customers.

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Lyricist I
Jun 2, 2024 2:16 AM UTC

I’m starting to not like SONOS system very much. I bought my first SONOS in 2010, and like most I’ve spent over $10k over the years on my system for it to only partially work now. It all comes down to money and profits. SONOS should be ashamed. 

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