Trending Lyricist I

Answered

I can no longer add full music library - only 20GB of 125GB

Forum|Forum|1 year ago
October 10, 2024
45 replies
1114 views

Before the new app, I was able to listen to my home music library which was kept on a usb hard drive that was attached to a D-Link router. The music library is about 125 GB and consists of around 25,000 files (a mix of mp3 song files, as well as a few jpg for album art, plus each song had an .info file associated with it). Everything played well. I mostly avoided the debacle of the new app rollout as I disabled all software/firmware updates, but unfortunately a firmware update made it through anyway, so I had to update to the new app, rendering my music library unreachable; I believe the issue was the smbv1 was no longer supported with my router. So, I recently updated my router to a TP-Link that also had a usb port so I could continue using the external hard drive I had my music on. Long story short - I can only add a total of 20GB of my original music library.

If I try to add the whole folder in one shot, it seems like it’s doing something for about 10 minutes, then I get an error saying: “[myfolder] is no longer available. The device where music files are stored may not be powered on, or the path may have changed.”

If I set up a folder with a just few artist/abums, Sonos will index it without the error, and they show up on the Sonos app and play fine. If I add more artists/albums to that folder and ask Sonos to update the library, they are added, but only up to 20GB of music. The second I add any additional music (either to the same folder, or a second folder) I almost immediately get the same error message. What is happening? Where is this limit coming from? It shouldn’t be the 65,000 song limit, since I have much less files than that, plus everything played great before all the changes.

Anyone have a similar issue that figured it out? Or is there someone with a similar recently added library set-up (usb drive to router, i.e. not a NAS), that has a library larger than 20GB that works? Then at least I’d know it’s not a purposeful Sonos imposed limitation.

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Best answer by Ken_Griffiths

I understand the 65,000 track limit you refer too is not a track limit, but what I will term as ‘memory slots’ and some tracks may take up more than one slot. There are also these limitations which I found in other threads here in the community…

Field Name Character Limits

Artists - 76
Album - 92
Track - 100
Genre - 22
File name - 100

So maybe you’re exceeding some limitation that’s causing you an issue, but maybe contact Sonos Support Staff via this LINK and see if they can perhaps assist you further.

Show previous replies

MoPac

Headliner III

Not sure if this was mentioned, but maybe when the compilation issue was fixed it removed all those unnecessary extra albums from the index allowing a full index to work.

I

Ian_S

Prodigy III

It would appear there were other fixes in the firmware around indexing that seem to have fixed the weird SMB issues… so anyone who had problems with not being able to complete an indexing (different to the compilation multiple entries problem) should update to the very latest speaker firmware and re-index.

Of course the useless Sonos release notes indicate this is an Android only issue, but as we should be used to by now, that’s just more nonsense.

M

mhd

Enthusiast I

Before the new app, I was able to listen to my home music library which was kept on a usb hard drive that was attached to a D-Link router. The music library is about 125 GB and consists of around 25,000 files (a mix of mp3 song files, as well as a few jpg for album art, plus each song had an .info file associated with it). Everything played well. I mostly avoided the debacle of the new app rollout as I disabled all software/firmware updates, but unfortunately a firmware update made it through anyway, so I had to update to the new app, rendering my music library unreachable; I believe the issue was the smbv1 was no longer supported with my router. So, I recently updated my router to a TP-Link that also had a usb port so I could continue using the external hard drive I had my music on. Long story short - I can only add a total of 20GB of my original music library.

If I try to add the whole folder in one shot, it seems like it’s doing something for about 10 minutes, then I get an error saying: “[myfolder] is no longer available. The device where music files are stored may not be powered on, or the path may have changed.”

If I set up a folder with a just few artist/abums, Sonos will index it without the error, and they show up on the Sonos app and play fine. If I add more artists/albums to that folder and ask Sonos to update the library, they are added, but only up to 20GB of music. The second I add any additional music (either to the same folder, or a second folder) I almost immediately get the same error message. What is happening? Where is this limit coming from? It shouldn’t be the 65,000 song limit, since I have much less files than that, plus everything played great before all the changes.

Anyone have a similar issue that figured it out? Or is there someone with a similar recently added library set-up (usb drive to router, i.e. not a NAS), that has a library larger than 20GB that works? Then at least I’d know it’s not a purposeful Sonos imposed limitation.

Same problem here, for a 100GB library

I

IzzybonesAuthor

Trending Lyricist I

Same problem here, for a 100GB library

@mhd my problem resolved itself with a firmware update they did about a month ago. Maybe double check if there is a firmware update available for your speakers.

M

mhd

Enthusiast I

Same problem here, for a 100GB library

@mhd my problem resolved itself with a firmware update they did about a month ago. Maybe double check if there is a firmware update available for your speakers.

Thanks for your suggestion. Everything was updated, firmware, software, etc. The last update broke everything (again). I downgraded to S1 and everything works again (except my SL speakers that are no longer supporting S1 - although they did at some point). Done with S2, spent way too much time with it, as everyone else here.

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