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MaitreNicodeme
Contributor I
Jun 19, 2024 5:48 PM UTC
Answered

How to stream from a Synology NAS from the latest version of the application ?

Hello everyone,

Since switching to the new version of the application, I no longer see my music library hosted on my Synology NAS. I know that I am on my network, since I can listen to music from the history, but impossible to navigate, no more search button (apart from the one that suggests searching through services that I don't have and don't want).
Should I add sharing through a service addition (I saw a Plex service, I expected to find a Synology SMB Share service or something similar but nothing)?

 

Thank you in advance for your answers.

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MaitreNicodemeAnswer
Contributor I
Jun 21, 2024 3:37 PM UTC

Okay, that's it, I regained access to my local library on the mobile application. I'll explain for those who are in the same situation.
I accepted the update of the application on the PC (praying...). As expected, all my library settings were blown, but not those relating to the speakers...
At the same time, I deleted the mobile app on my phone and re-downloaded it.
I added my NAS directory from the PC to the library. After some time, it was accepted.
I went to the mobile app, asked to connect to an existing system. It asked me for my user/pwd and I found myself on the application home page. I saw an item 'Your sources' which references the music library. OK, I can’t search through it, but I can navigate throught it.
On the other hand, something completely mind-blowing, the mobile application requests access to the location. If it is prohibited, the 'Your sources' item disappears, and the music library with it. Great...

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18 replies

press250
press250
Prodigy III
Jun 19, 2024 5:53 PM UTC

Hi @MaitreNicodeme, you’ve not doubt gathered that lots of people are having issues with local library music. Two ideas for you ...

  1. Check that your Synology NAS is using SMBv2 and/or SMBv3. Sonos no longer supports SMBv1, so that could be your issue.
  2. The Windows and Mac Desktop apps are more stable than the mobile apps. So try installing one of the desktop apps and using that to add your local library music.

… hope that helps you get up and running again!

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MaitreNicodemeAuthor
Contributor I
Jun 19, 2024 6:46 PM UTC

Hi :)

 

Thanks for your response. I already have installed the PC version to add / update my local library. But I dont want to power on my PC to listen Music on my Sonos system…

 

If I cant do it from my phone, where is the interest of Sonos products ? And why a such change in the app ?! I cant use my products anymore…

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press250
press250
Prodigy III
Jun 19, 2024 6:53 PM UTC

Hi :)

 

Thanks for your response. I already have installed the PC version to add / update my local library. But I dont want to power on my PC to listen Music on my Sonos system…

With you 100% @MaitreNicodeme, I was only suggesting the Windows Desktop app to add your local library … after which your local library should work in the mobile apps. It sounds like your local library does work in the Windows Desktop app? But not in the iOS/Android app?

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MaitreNicodemeAuthor
Contributor I
Jun 19, 2024 7:13 PM UTC
My library works from the iOS app. I can listen to music. But only the one which, historically, was the last one in progress on the selected speaker. I can't browse my library, I can't see it within the application.
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Pools-3015
Pools-3015
Prodigy I
Jun 19, 2024 8:45 PM UTC
My library works from the iOS app. I can listen to music. But only the one which, historically, was the last one in progress on the selected speaker. I can't browse my library, I can't see it within the application.

I have a Synology NAS that use for my local library. I have been using my desktop to edit and update my library. After that I just fully close the app and reopen. All the changes are there that I made with the PC.

Have you done what @press250 suggested and change your file sharing protocol from SMB v1 to SMB v2 or 3?

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MaitreNicodemeAuthor
Contributor I
Jun 20, 2024 3:36 PM UTC

I have a Synology NAS that use for my local library. I have been using my desktop to edit and update my library. After that I just fully close the app and reopen. All the changes are there that I made with the PC.

Have you done what @press250 suggested and change your file sharing protocol from SMB v1 to SMB v2 or 3?

Hi and thanks for your response. Yes, my NAS is already configured in SMB3, compatible up to SMB1. I cant see my library as a service in which I can research...

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Pools-3015
Pools-3015
Prodigy I
Jun 20, 2024 5:03 PM UTC

I have a Synology NAS that use for my local library. I have been using my desktop to edit and update my library. After that I just fully close the app and reopen. All the changes are there that I made with the PC.

Have you done what @press250 suggested and change your file sharing protocol from SMB v1 to SMB v2 or 3?

Hi and thanks for your response. Yes, my NAS is already configured in SMB3, compatible up to SMB1. I cant see my library as a service in which I can research...

Its no longer listed as a service. It is now in “Your Sources” located below “Your Services”. 

On my phone it shows Line In, My Library and TV.

 

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MaitreNicodemeAuthor
Contributor I
Jun 21, 2024 12:45 PM UTC

Its no longer listed as a service. It is now in “Your Sources” located below “Your Services”. 

On my phone it shows Line In, My Library and TV.

 

THAT is the problem :) I dont have the ‘Your sources’ menu… How have you get it ?
I dont have the menu ‘Library’ or equivalent in Settings anymore...

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MaitreNicodemeAuthor
Contributor I
Jun 21, 2024 12:51 PM UTC

I don't like this idea but I'm wondering if I should reset the application and re-configure the library to recover its display. But since I don't see the menu corresponding to adding a library in the settings, I'm holding back...

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jgatie
jgatie
Jun 21, 2024 12:59 PM UTC

THAT is the problem :) I dont have the ‘Your sources’ menu… How have you get it ?
I dont have the menu ‘Library’ or equivalent in Settings anymore...

 

Unfortunately, the library management functions are only available on the PC/Mac app.

You need to download the PC or Mac app from here:

https://support.sonos.com/en-us/downloads

 

Add your library, then restart the mobile app.  If it still doesn’t show, reset the mobile app, restart, and choose to connect to an existing system.

 

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