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Contributor I
May 16, 2024

How to solve the Error 913 (Music Library) on a Mac

  • May 16, 2024
  • 251 replies
  • 34532 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY


Part 1 - Set up the share (System Settings/Preferences)

  1. Open System Settings (in earlier MacOS it’s called System Preferences).
    • Click on the apple in top left of your screen to find that option.
  2. Choose General
  3. Select **Sharing**.
  4. Enable **File Sharing**
  5. Click the "i" symbol
  6. Click the "+" symbol.
  7. Add a shared folder by choosing the folder where your music is stored and selecting Open
    • The name of the folder here will be the ShareName that you’ll use in Part 3.
  8. Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
  9. Ensure the customer's account is set to **Read & Write**
    • I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
  10. Click the Options button
  11. Ensure that both SMB and the customer's account below are checked and choose Done. 

Part 2 - Find your computer’s name

  1. At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

 

Part 3 - Add the share to Sonos

  1. Open the Sonos app on your mac.
  2. Choose Manage > Music Library Settings
  3. Choose the + for your music folders.
  4. Instead of ‘another folder or drive’, choose Networked Device
  5. Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
    • Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
  6. Enter the Mac username and password. The password is the same as when you login opening your laptop.
    • If you’re not sure about the username, you can find it this way:
      • Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
      • Type whoami and press enter. 
      • The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.
  1. If that doesn’t work, someone had mentioned trying the following:
    • From System Settings, on left side, choose ‘users and groups’
    • Click on the ‘i’ next to Guest User
    • Enable “Allow guest users to connect to shared folders” and choose OK.
    • Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
      • The idea is it would treat it as a guest and since gave access to guests, will work.

 

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251 replies

Trending Lyricist I
August 7, 2024

Yes...I am having the same issue, which I posted above  I have found threads here and here that seem to reference the same issue...but I am not seeing any solutions anywhere unfortunately.

Contributor I
August 11, 2024

I went through the settings change on here assisted by the Sonos Chat and it worked. It says its updating the music but lets see if it works.

I am really dissapointed I have had to do this if i am honest. It should be automotic and part of the app.

 

Enthusiast I
August 12, 2024

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY


Part 1 - Set up the share (System Settings/Preferences)

  1. Open System Settings (in earlier MacOS it’s called System Preferences).
    • Click on the apple in top left of your screen to find that option.
  2. Choose General
  3. Select **Sharing**.
  4. Enable **File Sharing**
  5. Click the "i" symbol
  6. Click the "+" symbol.
  7. Add a shared folder by choosing the folder where your music is stored and selecting Open
    • The name of the folder here will be the ShareName that you’ll use in Part 3.
  8. Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
  9. Ensure the customer's account is set to **Read & Write**
    • I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
  10. Click the Options button
  11. Ensure that both SMB and the customer's account below are checked and choose Done. 

Part 2 - Find your computer’s name

  1. At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

 

Part 3 - Add the share to Sonos

  1. Open the Sonos app on your mac.
  2. Choose Manage > Music Library Settings
  3. Choose the + for your music folders.
  4. Instead of ‘another folder or drive’, choose Networked Device
  5. Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
    • Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
  6. Enter the Mac username and password. The password is the same as when you login opening your laptop.
    • If you’re not sure about the username, you can find it this way:
      • Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
      • Type whoami and press enter. 
      • The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.
  1. If that doesn’t work, someone had mentioned trying the following:
    • From System Settings, on left side, choose ‘users and groups’
    • Click on the ‘i’ next to Guest User
    • Enable “Allow guest users to connect to shared folders” and choose OK.
    • Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
      • The idea is it would treat it as a guest and since gave access to guests, will work.

 

Unfortunately, this work around no longer works after the latest update. I am now receiving a playlist import error at the very best (no matter what I try), which leaves the whole Music Library folder in the Sonos controller empty. And all this after having spent hours last time to add my Music Library in Sonoma before, and having spent hours with Sonos support to find another workaround for my TV sound connection, as one of their updates also broke the optical cable support. You figure….. Any ideas?

Ken_Griffiths
August 12, 2024

Unfortunately, this work around no longer works after the latest update. I am now receiving a playlist import error at the very best (no matter what I try), which leaves the whole Music Library folder in the Sonos controller empty. And all this after having spent hours last time to add my Music Library in Sonoma before, and having spent hours with Sonos support to find another workaround for my TV sound connection, as one of their updates also broke the optical cable support. You figure….. Any ideas?

You mention a ‘playlist’ error - have you tried excluding the playlists to see if that might fix things, or try a different shared folder with just a few tracks in it, just as a test, to see if that may work for you, in case there’s something in the library itself that’s causing a problem?

Lyricist III
August 26, 2024

Hi again, everyone. 

I’m now getting a “unable to add...1002” error.  Has anyone worked through this recently?

Thanks in advance,

Joe

Ken_Griffiths
August 26, 2024

Hi again, everyone. 

I’m now getting a “unable to add...1002” error.  Has anyone worked through this recently?

Thanks in advance,

Joe

Perhaps see if this Sonos Support link will assist to resolve the issue…

https://support.sonos.com/en-us/article/error-1001-and-1002-when-using-the-music-library

Lyricist I
September 5, 2024

Spent an hour with Sonos tech trying to add my music library after new update. He couldn’t do it, said it was a known issue at their end. Apple tech had no idea also.

Lyricist II
October 28, 2024

Found a similar explanation on YouTube (Matt Klee), but it only worked when I went into “MEDIA SHARING” and choose “selected lists” (geselecteerde afspeellijsten), with my music map in it, in stead of “all lists”.

Glad I now have access to “my” music :-)

Lyricist I
October 29, 2024

FWIW, it was Part 3, Step 7 that got this (finally) working for me after a lot of trial and error based on the various posting recommendations.    I did have to change the permissions for “Everyone” back to Read Only (I had switched it to Read & Write as a test), which also matches the instruction set….

Lyricist II
October 29, 2024

Hi, I’m still in the “trial & error” mode.  Thought I found the solution in allowing guests to log in on this computer, instead of “connecting to shared folders”.  But then I only managed to import 1 single folder (with mp3-files in it).  This afternoon I updated the “Sonos controller for Mac” to v. 16.4.2 and after a few attemps that went wrong, I am now awaiting for Sonos to finish the indexing of my library (which contains 20k+ mp3-files).
Cross fingers…

But if it fails, I will try your suggestion!

Thanks anyway for replying :-)