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Contributor I
May 16, 2024

How to solve the Error 913 (Music Library) on a Mac

  • May 16, 2024
  • 251 replies
  • 34535 views

There is a reported bug fix coming mid-June 2024. If you can’t wait until then…

(I did this running Sonoma 14.4.1) And thanks to folks in a separate thread on the details - just tried to put them all in one place.

I made a video of the process if you prefer that way: https://youtu.be/kjhKhDuvgDY


Part 1 - Set up the share (System Settings/Preferences)

  1. Open System Settings (in earlier MacOS it’s called System Preferences).
    • Click on the apple in top left of your screen to find that option.
  2. Choose General
  3. Select **Sharing**.
  4. Enable **File Sharing**
  5. Click the "i" symbol
  6. Click the "+" symbol.
  7. Add a shared folder by choosing the folder where your music is stored and selecting Open
    • The name of the folder here will be the ShareName that you’ll use in Part 3.
  8. Under ‘users’, confirm that the list includes an ‘everyone’ option, and that you set ‘everyone’ to *Read Only* at a minimum (or “Read & Write”)
  9. Ensure the customer's account is set to **Read & Write**
    • I’m not 100% sure ‘customer’s account’, but I took it to mean the account I login with on the computer.
  10. Click the Options button
  11. Ensure that both SMB and the customer's account below are checked and choose Done. 

Part 2 - Find your computer’s name

  1. At the bottom (or sometimes top in earlier versions of macOS) of the Sharing page, you’ll see Local hostname. Everything before the .local is the hostname. Copy that down - that will be your MacName that you’ll need in Part 3.

 

Part 3 - Add the share to Sonos

  1. Open the Sonos app on your mac.
  2. Choose Manage > Music Library Settings
  3. Choose the + for your music folders.
  4. Instead of ‘another folder or drive’, choose Networked Device
  5. Type the network path name when prompted, and press Next. The format will be \\MacName\ShareName
    • Remember the ShareName and MacName you captured earlier? This is where you’ll use them. Make sure the \ are the right ones (not /, but \).
  6. Enter the Mac username and password. The password is the same as when you login opening your laptop.
    • If you’re not sure about the username, you can find it this way:
      • Open an app called ‘Terminal’ on your macbook. (Go into Launchpad and type ‘term’ and it’ll show up)
      • Type whoami and press enter. 
      • The result that shows is your username. (e.g. Perhaps my computer shows my login name as Salami Slices but my username technically is different (salamislices)). Copy and paste that into the username that Sonos is asking for.
  1. If that doesn’t work, someone had mentioned trying the following:
    • From System Settings, on left side, choose ‘users and groups’
    • Click on the ‘i’ next to Guest User
    • Enable “Allow guest users to connect to shared folders” and choose OK.
    • Now, from Sonos app, when get prompted for username and password, leave them blank and just choose enter.
      • The idea is it would treat it as a guest and since gave access to guests, will work.

 

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251 replies

Ken_Griffiths
July 6, 2024

My AlbumArt is still missing, is there a solution?

If that’s on an Android controller App, then I believe Sonos are aware of that issue. Hopefully it will be fixed with one of the upcoming updates in July as mentioned in this link:

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

Lyricist I
July 8, 2024

July 2024 - I was able to set this up on a MacPro (Late 2013) running Monterey 12.7.5 and an M1 Studio Ultra running Sonoma 14.5 with the Sonos App 16.2 on both.  But after setting up the M1, I reverted back to just using it on the older MacPro on Monterey to give my old friend something to do.  So, it worked on two fairly widely separated Mac OS’s.

I did have to use just Firstname on one system and FirstName LastName on the other - but that was just the way I had the login setup - so just watch for that.

Indexing the folders took about 30 minutes for me - so just don’t expect it to be immediate.

Thanks to Salami Slices for the work-a-round.

jc

Lyricist I
July 16, 2024

Brilliant.  Hours of wrestling then I watched your video.  Thanks so much.

It is still updating the library but I’m sure it will work.

Why don’t Sonos make it as clear as you did.

Geoff

Contributor I
July 17, 2024

Confirming this worked on a MacBook Pro (2021) under Monterey 12.7.5. Reindexing the library took <30 minutes. Very, very grateful to Salami Slices for posting this!!!!

Enthusiast II
July 17, 2024

Thanks for sharing!  I actually had saved this from Salami Slices and used it again today.  My library is there and I can view my songs.  However, I can’t get my Playlists to work.  If I go to Imported Playlist as I have always done and select my usual, I get an error “Unable to Browse Music”- Something went wrong, Try again.

Any ideas on how to fix this?  Just happened today with the last update.

 

Ken_Griffiths
July 17, 2024

Thanks for sharing!  I actually had saved this from Salami Slices and used it again today.  My library is there and I can view my songs.  However, I can’t get my Playlists to work.  If I go to Imported Playlist as I have always done and select my usual, I get an error “Unable to Browse Music”- Something went wrong, Try again.

Any ideas on how to fix this?  Just happened today with the last update.

What type of playlists do you use? *.m3u, *.xml etc.?

Enthusiast II
July 17, 2024

I am fairly certain they are .xml files.

Trending Lyricist II
July 17, 2024

Thanks for sharing!  I actually had saved this from Salami Slices and used it again today.  My library is there and I can view my songs.  However, I can’t get my Playlists to work.  If I go to Imported Playlist as I have always done and select my usual, I get an error “Unable to Browse Music”- Something went wrong, Try again.

Any ideas on how to fix this?  Just happened today with the last update.

 

Same thing here. XML file exported from Apple Music. Warning - I tried the web app to see if I could access my playlists from there. Not only did it go into hang mode, my speaker groups separated and lost the music that was playing. Music library had to re-index for a while. Fortunately, I had saved a couple of playlists as Sonos playlists, so I can still play those.

Apple Music Library user
Enthusiast II
July 17, 2024

@Krez56- When I set up the NAS folder, it did index for about 20 minutes.  The songs are there but just will not play from any of my existing playlists.  I am reindexing now and hoping it will work.

And to your point, my speakers are now constantly ungrouping with this last update.

I am very annoyed with all this.  I am looking for alternatives as we speak.  

I plan on calling but based on what I have been reading, I may be on hold for awhile.

I appreciate your response.

 

 

Ken_Griffiths
July 17, 2024

I found this Sonos Support link for .xml playlists (below), maybe see if it assists. If no joy, just to add that I use .m3u playlists myself and they are working okay in the new Sonos App.

https://support.sonos.com/en-us/article/itunes-playlists-missing-from-sonos-library-on-usb-drive