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6 replies

UKMedia
May 29, 2024 2:28 PM UTC

Please open the Sonos App and select the cog wheel in the top right hand corner of your screen. On the next screen select ‘Visit Help Center’ and then ‘Submit Diagnostics’.

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Remember: Sometimes Red Wine helps :)
Wick52Author
Contributor I
May 29, 2024 2:44 PM UTC

There is no cog wheel.  Now what?

 

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UKMedia
May 29, 2024 2:45 PM UTC

There is no cog wheel.  Now what?

 

iOS or Android app?

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Remember: Sometimes Red Wine helps :)
Stanley_4
Grand Maestro
May 29, 2024 5:12 PM UTC

Should be there, from the web controller:

Settings: top right corner

 

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Wick52Author
Contributor I
May 29, 2024 6:25 PM UTC

iPad

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UKMedia
May 30, 2024 6:38 AM UTC

iPad

Can you see the cog wheel as @Stanley_4 has highlighted?

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Remember: Sometimes Red Wine helps :)