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Contributor I
May 8, 2024

How to Roll Back from 80 to 16.1

  • May 8, 2024
  • 34 replies
  • 1911 views

Please provide a way to go back to the old version ASAP. I use Sonos almost exclusively for my local library as it seems many people do and you have again (think bricking...) completely misunderstood your owners and people that have supported and invested in your products for decades. Congratulations on creating another media disaster for the company. I am sure the new app is trending on all platforms with angry users and people looking for alternate products. PLEASE LET US GO BACK to the old version until you sort this out.   

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34 replies

Contributor I
May 8, 2024

Agreed we use it for our gym and now most of the music services don’t work anymore and you can’t see playlists, stations etc. with really limited functionality compared to previous app. 

Contributor I
May 8, 2024

+1 request to roll back.  Release notes made no mention of feature loss.  

Contributor I
May 8, 2024

Please get us a rollback option. Sorry really don’t like the new app, can’t get a bunch of my services to work (sorry technical error has occurred message) and finding it really difficult to navigate and as others have said, loss of functionality.

users need the choice to use what works best so a rollback option should be a given!

Trending Lyricist I
May 9, 2024

I have the same issue as the original post. I use Sonos for my Music Library. The “search function “ within the Music Library has been taken away. I have hundreds of songs. I need a search function. 
 

More generally, I find the new app more difficult to navigate. There also is a lag when changing rooms or sources. It’s really not good. 
 

Please provide a path back to 16.1. 
 

I am a long time user with many speakers and two surround sound systems. And I am a very unhappy customer. 
 

 

Lyricist I
May 9, 2024

New app is an absolute failure. Trying to display too much information on homepage. App is not user friendly.

Lyricist I
May 9, 2024

Same request here - I can’t access any of my Sonos system here since I’ve installed the new app

hopefully I have other device with the old app and I can still operate my system with them

So the simplest solution would be to roll back to the older version of the app

Needless to say i am very angry towards Sonos 😡😡

 

bockersjv
Local Superstar
May 9, 2024

16.1 is still there. No system update was included with the new app.
 

So all that would be required would be to make S2 available again whilst more work is done on the new App. 

Trending Lyricist I
May 9, 2024

From a fellow forum user, use the steps he describes below. It worked for me and I am back (and happy) to the previous version. This is for Android users. First remember to uninstall the existing Sonos app from your phone. 

“Went to apkmirror.com on my phone browser, and downloaded Sonos 16.1 (arm64 v8a). Then opened the download folder and ran the install. (You may have to select the permissions on your phone to allow you to do that). Following install I turned off wi-fi and mobile data, then went to play store and selected do not automatically update apps. Then turned wi-fi and mobile data back on, then ran the app and signed in.”

Lyricist I
May 9, 2024

The new app is certainly not an upgrade. Lag in time between changing rooms. Sleep feature missing. Nearly every navigation of app features a “ something went wrong “ sometimes a cheeky wee OOPS is put in.🤔 

What was a good product and easy to use has become a frustration, and that is not what I listen to my music for. Please can we go back to the previous app.

Enthusiast I
May 9, 2024

Please provide a way to go back to the old version ASAP. I use Sonos almost exclusively for my local library as it seems many people do and you have again (think bricking...) completely misunderstood your owners and people that have supported and invested in your products for decades. Congratulations on creating another media disaster for the company. I am sure the new app is trending on all platforms with angry users and people looking for alternate products. PLEASE LET US GO BACK to the old version until you sort this out.   

Hi

I’ve rolled back to 16.1 - check my posts out for a view on how to do it. thanks