How do I update the music library on the new app?

OMG, I cant change the music on my Iphone any longer. Can someone help? WTH!

If you can no longer see the library with Sonos apps but can see it from your computer, you may have that SMB1 issue - search for that.  Our library is on a WD My Cloud NAS and it still works fine.  The new controller cannot use it well, but it’s there.  A better controller is the Sonos desktop app or SonoPhone from a 3rd party guy.

Try SonoPhone from the app store.  $3, but worth it.  That developer must be loving Sonos right now.

It’s been months. It’s *one button* that does a thing the system clearly already knows how to do, since it can be done from the desktop app.

How on *earth* is this not back yet? How the hell can you not code a single button into the app - *anywhere*, I don’t care, put it five levels deep in the settings - yet? It’s just ridiculous. I updated to the new app because I thought *surely* they must have this back within a few days. It’s been weeks. Still waiting and schlepping to a PC every time I buy a new track. What the heck is this nonsense?

The way the new app communicates with the system has been completely redesigned, so it isn’t the case where they can just mimic what the current PC/Mac app does.  They’ve had to create an entirely new API, and some of the API functions were not complete at the time of launch.

Not making excuses, the app was released half-baked and there’s no excuse for that.  But these things are a bit more complicated than just making it work like it used to. 

I’m a software engineer. If the desktop app can do it, then it should be trivial to implement it in the mobile app. There is not - or at least there should not be a - a different API for each; that’s the entire point of APIs (to provide a single consistent interface for different front-ends to use). Either they have designed this so badly somebody should be fired, or it should be entirely trivial to implement this in the mobile app.

You got it, @AdamWill, there is a different API for the desktop app (which is still on the old codebase) and the mobile app. Details here if you are curious …

See this post:

https://en.community.sonos.com/ask%2Da%2Dquestion%2D228987/interesting%2Dread%2Don%2Dhow%2Dsonos%2Dis%2Dchanging%2D6899414

Interesting, but that seems to be mostly about device discovery, which this isn’t.

In the end, the point is, the *phone* is not doing the work to update the library. It doesn’t store it. All it’s doing is sending a “update the library now, please” message somewhere else. Even if it needs to use a different API for this from the desktop app, for some inscrutable reason, and the different API does not have that endpoint, *adding it* should be a similarly trivial operation, because the API also would not be doing the work. Nobody needs to write new “updating the library” code. All they need to do is get an “update the library” signal from the phone to whatever bit is in charge of updating the library. If they’ve designed their system such that this takes a competent engineer more than two hours, they have designed it terribly.

Thanks!  It took several chat/phone session with Sonos Support, but everything is finally working.  The SMB1 issue was the first problem, followed by a problem that required me to disable all VPNs before restarting the system.  The mobile App eventually worked once the Desktop App was correct.  I must say that Sonos Support has as always been excellent, although the new App is a travesty.

The main remaining problem I see with the mobile App is that I have a large (>60,000 songs) library and there is no way to select music to add to the Queue without scrolling forever which is ridiculous.  Currently I can add songs to the Queue from the Desktop App as before but sometimes that is not ideal.