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Enthusiast I
October 12, 2024
Answered

How do i rest the Music !ibrary ?

  • October 12, 2024
  • 14 replies
  • 282 views

In an effort to get Music Library working the way it seems to for other people, i decided to remove and re-install he app rather than upgrade.  I removed the apps from my iPhone and iPad, and laptop and lest it “rest” for a few days before installing.  
 

When I installed the new app I was surprised to see it knew where my library was (on my local NAS). How?  And how can I remove it so that I can truly reset it with nothing hanging over into the new installation?

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Best answer by Ian_S

It knows because the location is stored on the speakers themselves as it is the speakers that perform indexing and store the actual index. 

What version of firmware are your speakers on? Look in about your system. 

If you are not on 16.3.something then you may regret uninstalling once you are on 16.3.

What is the issue you are trying to fix? 

14 replies

essenbyAuthor
Enthusiast I
November 11, 2024

@Ian_S 
Apologies for the delayed response.  Speaker list as follows:-
1 x Move

2 x Roam (normally on and fixed but are moved around occaisionally)

1 Playbar - optical connection to TV

2 x Play 1 - connected as Left and Right surround for the Playbar

 

All speakers are on Firmware 16.4.4 (build 81.1-58210)

 

I also have a Play 5 controlled from a separate S1 app but on the same network.  That is on version 11.14(build 572151190) of the S1 firmware.  It is not connected to the music library but used to be connected to it when the library was on the Linkstation (SMB1 only)

Further info - I did a “Scan for new Content) over the weekend and at the end of the scan, the old NAS name appeared in the Shared Folder field again!  When I left, and wnet back to that page, the Shared Folder field again showed the new NAS.   For background, the old NAS is still on the network as it has some video content that I am still able to access from my Smart TVs via DLNA

Prodigy III
November 11, 2024

Do you have a PC or laptop with the desktop controller installed? I suspect the old NAS won’t show at all in the Music Library Settings, or when you initiate an old fashioned ‘Update Music Library Now’. 

 

I wonder if in the new mobile/tablet apps the term ‘Scan for new Content’ means it’s doing more than the old app and actually looking for other stuff on the network, seeing your old NAS, and then realising it doesn’t support SMBv2.. I’ve noticed a few scenarios in the new app where it goes through some ‘catchup’ which triggers UI animations. This could be something like that.  

essenbyAuthor
Enthusiast I
November 11, 2024

Yes I have a Windows app installed and it always shows me the Music Library perfectly, apart from the indexing problems which are REALLY ANNOYING.  For example, I have one album which was ripped/imported in one go, but 3 of the tracks show up as ALbums with the same title and one track, whilts the rest of them correctly show up as all part of the same album.  I’m beginning to fear the worst in that its been such a long time now that I’m part afraid that Sonos are goigng to be unable to fix the indexing problem they created 😕

 

Prodigy III
November 11, 2024

The indexing issue should be fixed on the latest firmware. Also, I’d check in the Windows App in advanced settings for the music library that you have the correct group albums by setting. It’s only in the desktop app and missing from the new ones. Obviously it needs to re-do the index once on the new firmware.