Prodigy III

High Battery Drain on this week's iOS and Android apps

Forum|Forum|2 years ago
July 24, 2024
32 replies
2774 views

Many usersⵜ are reporting extremely high battery drain on this week’s version of both the iOS and Android apps (v80.05.04 and v80.05.06, respectively). Using the iOS/Android battery tracking dashboards, users are reporting 30-50% battery drain‡ from the Sonos app over a 24-hour period.

At the risk of stating the obvious, the battery drain occurs with the Sonos app in the background. Disabling background app refresh doesn’t improve things. Fully exiting the Sonos app is required.

Purely out of curiosity, I plan to monitor Wi-Fi traffic from the app to see if this version of the app is continuously polling the device firmware. Anyone who beats me to such measurements—yay! —by all means let us know what you find.

ⵜ Likely not all users, particulars TBD

‡ Figures reported for phones; tablets have dramatically larger batteries so drain is a smaller percentage

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K

Kcools

Lyricist I

Have the same issues here - 61% battery drain over 24 hours on iPhone 15. Can’t remember the last time I opened the app!

press250Author

Prodigy III

So the latest possibility is that the Sonos app is using cellular data when you are away from home, which doesn’t exactly jibe with overnight battery drain when you are at home on Wi-Fi. Nevertheless …

Go to Settings > Cellular > [scroll down] Sonos and DISABLE

Tagging @Kcools @PloppyC @DeRochier @Sideshow_Bob @m-m-i

R

Rhonny

Prodigy III

So the latest possibility is that the Sonos app is using cellular data when you are away from home, which doesn’t exactly jibe with overnight battery drain when you are at home on Wi-Fi. Nevertheless …

Go to Settings > Cellular > [scroll down] Sonos and DISABLE

Tagging @Kcools @PloppyC @DeRochier @Sideshow_Bob @m-m-i

Just to also mention, per your reply to me on this in the other thread, those are findings from like-for-like days, when I am mostly at home. So it feels like the app is seeking a mobile/cellular connection even when on WiFi.

(I have Background Refresh off in iOS/Settings/Sonos, as you know, but made little difference. Also Bluetooth off there too - inconclusive difference; and now Mobile/[Cellular] Data off which is the one that seems to have had the impact in reducing drain… Focus group of one!)

press250Author

Prodigy III

Just to also mention, per your reply to me on this in the other thread, those are findings from like-for-like days, when I am mostly at home. So it feels like the app is seeking a mobile/cellular connection even when on WiFi.

That would be fabulously wacky, @Rhonny! I didn’t think an app gets any say in ‘where’ data comes from, that is was entirely up to iOS ... and iOS would pick Wi-Fi over cellular.

That said, the past three months has certainly taught us that anything is possible. 😅

R

Rhonny

Prodigy III

Just to also mention, per your reply to me on this in the other thread, those are findings from like-for-like days, when I am mostly at home. So it feels like the app is seeking a mobile/cellular connection even when on WiFi.

That would be fabulously wacky, @Rhonny! I didn’t think an app gets any say in ‘where’ data comes from, that is was entirely up to iOS ... and iOS would pick Wi-Fi over cellular.

That said, the past three months has certainly taught us that anything is possible. 😅

Sure, I do not disagree! But the phone itself will always be getting a 4G/5G signal to make and receive calls (if the signal is good WiFi calling won’t kick in) - so I wonder whether having mobile/cellular data turned off under Settings / Sonos, stops the phone bothering the Sonos app in some way that means it isn’t needing to use unnecessary battery… I don’t know, it’s above my tech knowledge grade!!!

press250Author

Prodigy III

it’s above my tech knowledge grade!!!

@Rhonny, it is well within my tech knowledge grade … and I’m equally confounded! I’m simply delighted you found something that works. 💪

R

Rhonny

Prodigy III

it’s above my tech knowledge grade!!!

@Rhonny, it is well within my tech knowledge grade … and I’m equally confounded! I’m simply delighted you found something that works. 💪

You know it’ll be at 40% drain tomorrow now…!

E

erick_m

Lyricist I

Same thing here. Both my iPhone 15 pro and my girlfriend iPhone SE 2020 got battery drain issue due to the Sonos app. Her’s is quite a massive drain to the point that she had to delete the app and will be waiting for the next update. We’ve turned off the background usage and still seeing a background usage anyway.