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Prodigy III
July 24, 2024

High Battery Drain on this week's iOS and Android apps

  • July 24, 2024
  • 32 replies
  • 2774 views

Many usersⵜ are reporting extremely high battery drain on this week’s version of both the iOS and Android apps (v80.05.04 and v80.05.06, respectively). Using the iOS/Android battery tracking dashboards, users are reporting 30-50% battery drain‡ from the Sonos app over a 24-hour period.

At the risk of stating the obvious, the battery drain occurs with the Sonos app in the background. Disabling background app refresh doesn’t improve things. Fully exiting the Sonos app is required.

Purely out of curiosity, I plan to monitor Wi-Fi traffic from the app to see if this version of the app is continuously polling the device firmware. Anyone who beats me to such measurements—yay! —by all means let us know what you find.

 

ⵜ Likely not all users, particulars TBD

‡ Figures reported for phones; tablets have dramatically larger batteries so drain is a smaller percentage

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    32 replies

    press250
    press250Author
    Prodigy III
    July 24, 2024

    Android includes a neat (optional) feature called Battery Optimizer that alerts users to unusually battery hungry apps and offers to take ‘evasive’ action. Please chime in if you’ve enabled battery optimizer and let us know if it successfully mitigates the Sonos app battery drain.

      Talkien
      Enthusiast I
      July 25, 2024

      Have the same issue,

       

      woke up this morning, percentage of Sonos use was 12%, 1,5 hours later, it was 21%, without use of the app.

       

      I use an iphone 13 mini witch i could easily use without additional charging during a day, since a week or so the battery drains quick, and i need to recharge during they day.

      SilverGrey
      Enthusiast I
      July 25, 2024

      Forcing me to uninstall the app on both my iPhone and iPad (due to the battery drain) solves all the problems with the app in an instant.

       

      Well done Sonos. Just when I think things can’t get any worse, you manage to outdo yourselves.

        macho
        Lyricist III
        July 25, 2024

        I have had to close the app since my battery has become depleted early evening, and usually lasts until midnight.

         

        Sonos get it together! One thing after the other...

          orbiter-savoy
          Lyricist II
          July 25, 2024

          Exact same here. Woke up this morning with battery depleted way more than usual (iOS). Checked battery status and Sonos was running in the background for 10+ hours. Looked at Sonos App Preferences and made sure Auto-Update was toggled off. Noticed that “Allow Pop Up Messages” was toggled on; turned it off and waited, but still Sonos was running in the background. I also turned off Location Services and Notifications for Sonos. No difference.

          Quit the app, and no problem.

          So yes, this started with the latest update. Never occurred prior. Sonos, please fix ASAP.

            press250
            press250Author
            Prodigy III
            July 25, 2024

            Experiment (!) for anyone on iOS willing to, umm, experiment …

            • Fully exit the Sonos app
            • Disable Bluetooth (completely, not just for the Sonos app)
            • Start Sonos app, tap ‘Close’ in pop-up about Bluetoooth
            • Check battery stats after 2-4 hours
            • Report back here

            … working off a hunch here.

             

            Tagging potential experimenters @Bumper @controlav @Rhonny @orbiter-savoy @SilverGrey @Talkien

            ploppy
            Avid Contributor I
            July 25, 2024

            Experiment (!) for anyone on iOS willing to, umm, experiment …

            • Fully exit the Sonos app
            • Disable Bluetooth (completely, not just for the Sonos app)
            • Start Sonos app, tap ‘Close’ in pop-up about Bluetoooth
            • Check battery stats after 2-4 hours
            • Report back here

            … working off a hunch here.

             

            Tagging potential experimenters @Bumper @controlav @Rhonny @orbiter-savoy @SilverGrey @Talkien

            Just curious - what does Sonos use BT for? Edit: to be clear, I meant what would the Sonos app use BT for?

            orbiter-savoy
            Lyricist II
            July 25, 2024

            Okay, I took the challenge and turned off BT as described. Interestingly, the Sonos app didn’t seem to care when I fired it up (no warning dialogs to dismiss).

            It’s been about 45 minutes, checked battery stats and zero background activity for Sonos.

            I will keep it running and see how it goes. I’ll use the speakers, the Beam, etc to see if BT even matters.

             

            skullc
            skullc
            Prodigy III
            July 25, 2024

            No drain on 16.1 but thanks for the suggestion to turn off Bluetooth no idea why I would want that either 👍

            Network= livewire cpe pro 3 +eero 6 pro wireless
            press250
            press250Author
            Prodigy III
            July 25, 2024

            The app uses Bluetooth for the Ace headphones (to tweak eq and other settings) and when you add a new speaker. For the vast majority of people, the app doesn’t need Bluetooth 99.9% of the time … so it will be tremendously ironic if my hunch holds water.

            On my iPhone, disabling Bluetooth results in a “puh-lease enable” pop-up every time I launch the app.

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