help with “liking” a song - Pandora

Hello ​@Lynzee, welcome to the Sonos Community!

I am sorry to hear you are experiencing an issue when trying to like a song in Pandora within the Sonos App.

It is not possible for me to reproduce as I’m restricted by geo-location since I live in the UK and Pandora is not available here.

Does it go through if you attempt to like(rate) a song via the Pandora App or If you use a different device (smartphone/tablet)?

As a troubleshooting step, you can remove and re-add Pandora in the Sonos App and try again.

If you are still getting the “operation failed” error message, please contact our Support Team for live troubleshooting.

I hope this helps.

Same issue within Pandora.

App - updates

iOS - 18.2

Pandora account removed & re-added

”operation failed” when songs are liked or disliked

100% a Sonos issue.  Let’s be honest, it is.  Also why even have an option for “preferred music service” if after any update it returns to Sonos as a default.  I miss when Sonos worked well, I used to hold it on a pedestal like Lutron Homeworks/RA.  But just like RA3 and QSX depend on the cloud so does Sonos, only exception what ever cheap fly-by-night cloud Sonos uses is dark.  
 

Profits before performance & quality.

100% a Pandora issue: a customer using my Sonos app reports similar behavior. Pandora’s SMAPI service seems to be returning an error. If I get time over the holidays I’ll try and dig deeper.

Like/dislike works fine in the Pandora app. Just not when I’m using Pandora on Sonos app. 

That is not relevant to this issue, which is in Pandora’s SMAPI service.

same problem here, although  only with iphone Sonos app.

Conroller running on Mac does let me ‘like’ a song on pandora.

iPhone 15, all up to date. have deleted and re-authorized the Pandora service.

Dan Wills