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NDobz
Contributor I
May 9, 2024 6:16 PM UTC
Answered

Help - How do i turn off alarm now?

Hi - With the app update I can’t seem to turn off the alarm I set a couple of days ago (I won’t get into how unhappy I am that it wasn’t made clear that we’d lose this functionality). The help notes are saying to go to the web app and click on alarms from the select a music source pane - I’m on the web app but I can’t find any thing to click on. I’ve been trying for two days to figure this out…. Any help appreciated as I don’t want to wake up at 5:30am for the rest of my life.  Thank you!

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    ZallahAnswer
    Lyricist I
    May 9, 2024 10:36 PM UTC

    For now, before the next app update, you could control the alarm using macOS or windows app. Here are the link:

    https://support.sonos.com/en/downloads

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    12 replies

    ZallahAnswer
    Lyricist I
    May 9, 2024 10:36 PM UTC

    For now, before the next app update, you could control the alarm using macOS or windows app. Here are the link:

    https://support.sonos.com/en/downloads

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      NDobzAuthor
      Contributor I
      May 10, 2024 6:33 AM UTC

      Thanks @Zallah - i was clearly using the web app rather than the macOS one.  Appreciate your help!

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      Zallah
      Lyricist I
      May 10, 2024 2:25 PM UTC

      Welcome

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      RJGfromSC
      Lyricist II
      May 14, 2024 2:43 AM UTC

      What are my options if I just have an iPhone?

      5:30 am for ever seems unreasonable for kit this expensive (and which worked just fine before this ‘improvement’). 

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        displayq
        Lyricist I
        May 15, 2024 6:26 PM UTC

        How lame is it to update functionality so that the user has to log onto a computer to shut off an alarm? Thankfully, for me, I can ask Alexa to shut off the alarm.  Sad that we need to rely on another company’s technology for our high-priced equipment to work reasonably. 

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          RJGfromSC
          Lyricist II
          May 16, 2024 12:00 PM UTC

          Yup. My Move2 is now in the basement, where it’ll stay until Sonos (maybe) reintroduce a way to turn on/off alarms. There are other manufacturers; time to switch. 

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          cfrancess
          Lyricist I
          May 16, 2024 6:43 PM UTC

          I don’t have a personal computer that I can do this with. Is there any other way?

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            Runjoey
            Trending Lyricist I
            May 17, 2024 12:43 AM UTC

            I’ll chime in. I haven’t had a desktop in years. I hope this functionality returns to the app asap. This is terrible. Meanwhile, I guess I’ll have to unplug each device when I don’t need the alarm. 😔

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            APB2
            Lyricist I
            May 19, 2024 11:57 AM UTC

            Why remove the alarm feature?!!!!!!!!!!!!!!

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            Gunzo
            Lyricist I
            Jun 18, 2024 7:04 AM UTC

            When I was just about to unplug the speakers I finally found the Alarm Settings on the iPhone App. Gear Icon > Manage (You  don’t see its a link) and there it is, hidden away.

             

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