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Contributor II
August 10, 2025
Answered

Having a problem with a room not showing up in the SONOS S1 app

  • August 10, 2025
  • 13 replies
  • 367 views

Sonos S1 app one of my rooms disappeared from the rooms icon. It does show up under the systems tab under products IE: Dining room bridge. Dining room does not show up under rooms. Any help? I tried deleting app and reinstalling it . 

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Best answer by DCW

Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

13 replies

Mr. T
August 10, 2025

Thank you! I reinstalled the speaker and it works again! I left the bridge connected. All I know is it works! 

If you ever open the app and your system can’t be found, it’s likely the Bridge has failed.

Airgetlam
August 10, 2025

If you want to get rid of your (common failure point these days) BRIGE, you can either connect another Sonos device to your router (they all will act as a BRIDGE does), or you can hang your entire S1 system off your internet. See the wireless and wired systems FAQ.
 

No requirement to do so, mind you, it is just, as previously stated, the BRIDGE is commonly known to be a failure point, at this age of the device, and also somewhat hard to diagnose the symptoms. Most frequently, the power supply fails on it, with a changing output, which makes the device workload poorly, or even not at all. 

Bruce
DCWAuthor
Contributor II
August 10, 2025

Thank you