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DGR1
DGR1
Chromatic Producer I
Sep 7, 2023 6:07 PM UTC
Answered

Have SMB V2 V3 music library issues been resolved yet?

Hi. I am running my music library on a USB drive connected to my router fixed to SMB1. This is to overcome the acknowledged issue with SMB2 and SMB3 that has impacted some users with USB or NAS drives. In my case, the library failed to index when I was using the default SMB2 protocol.

I’d rather not use SMB1 any longer than I have to.

We’ve just had another software update to 15.7.1 with ‘bug fixes’ in the release notes, so I have no way of knowing if the issue has been resolved yet.

Is there any update on this issue? It’s been a long time since SMB support was uplifted and this issue arrived.

Thanks.

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Corry P
Corry PAnswer
Sonos Staff
Sep 13, 2023 11:50 AM UTC

Hi @DGR1 

Thanks for your post!

I have no further information regarding this issue to share with you. I can tell you, however, that it was not resolved with any recent updates.

Although I don’t consider it ideal to recommend the purchase of additional equipment, I can tell you that I have my own music library located on a USB drive connected to a Raspberry Pi 4 - all under one folder and using SMBv2/3 - and do not experience any issues with indexing, browsing or playback. Less powerful versions of the Pi should be able to achieve the same results (though I think they would need to be purchased second-hand). With Linux, control over SMB versions is total.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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ratty
ratty
Sep 14, 2023 2:55 PM UTC

As I understand it Sonos understand the root cause of the SMB2/3 problem, and it relates to reading large directory trees. They simply lack the commercial motivation to fix it. 

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    DGR1
    DGR1Author
    Chromatic Producer I
    Sep 14, 2023 3:05 PM UTC

    As I understand it Sonos understand the root cause of the SMB2/3 problem, and it relates to reading large directory trees. They simply lack the commercial motivation to fix it. 

    Harsh, and possibly fair 😉

    At least I have to try…...

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      Corry P
      Corry P
      Sonos Staff
      Sep 14, 2023 3:24 PM UTC

      Hi @DGR1 

      Would providing a diagnostic help progress a fix? I can reproduce the issue at will, and would happily collaborate on this.

      I don’t believe so, no. The bug is recognised because troubleshooting does not help. I also don’t think we’ve have any trouble reproducing the issue ourselves.

      Thank you for offering, however.

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      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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