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Contributor I
May 26, 2024
Question

Have Boost and Sonosnet been abandoned?

  • May 26, 2024
  • 11 replies
  • 1020 views

My Boost based systems have collapsed! Has Sonos abandoned Sonosnet?

In an effort to reduce ‘spanning tree protocol’ errors and ‘network latency’ in my clients’ IP networks, I’ve been building Sonos systems via a single wired Sonos device. That is, I plug a Boost (or Connect or Amp) into the Ethernet, then connect all other devices wirelessly to the sonosnet WiFi network created by the first device.

This process has allowed me to build robust, reliable Sonos systems (without messing up the existing network) for years. Many of the properties I work on are massive multi acre sites, where to Boost’s range extending features are vital.

These reliable networks appear to have collapsed this month. I’m getting calls from clients who can no longer operate their systems.

As a dealer/installer I have several Boosts in stock. But I see that they are no longer mentioned on the Sonos website. Even as I purchased a case of Boosts as recently as September 2023. 
If Boosts and sonosnet have been abandoned, I urgently need to know!

Boosts and sonosnet are infrastructural in all of my installations. Correcting this will require that I reengineer my clients’ network and WiFi installation to make WiFi range adjustments the Boosts were handling well by themselves. These corrections will be costly.

Is this what it is? We now must build our Sonos infrastructure completely on our client’s WiFi networks instead of Sonosnet?

If so, why was no notification sent? Costly rebuilding will be required.
If not so, how can I get my Boost/Sonos net systems back online?

Incidentally, this month I was in the middle of a new S2 installation when I needed to add a Boost to extend the range of the sonosnet, but I was completely unable to add the Boost in the new app 80.xx. Because of the timetable (they needed service for a planned party), I was forced to completely abandon the Sonos installation and install HEOS instead.

Now that the installation is done, and the anger and frustration has passed, I really need to know how to move forward.

Is sonosnet supported or abandoned? Are Boosts supported or abandoned?

Are these bugs in the new app upgrade, or planned ‘end of life’ for these services?

Please answer so I can plan appropriately, and correctly service my existing systems.

 

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11 replies

Multiculti
Avid Contributor I
July 18, 2024

Unless you plan on using older speakers in your new installs, you may want to reconsider depending on the Boost and Sonosnet to get speakers that are far away from the router connected. Sonos has moved away from Sonosnet with the Era line. Wifi or hardwiring is going to be used. I prefer hardwiring and configuring RSTP/STP on my network to work with Sonos. I have 11 Sonos devices with 5 of them being hardwired. I don't have any of the connection issues other users do and complain about. 

So for larger installs, you may want to consider connecting speakers/devices with a network cable. If that is impossible to accomplish, a good wifi network would be your best bet.

Forget-not the following populations: renters, duplex and condo-owners.
Only descent wifi seems to be the way if one is to forget about Boost.

I wonder if it would still be good for the random computer or other ethernet connected device in the random dead spot in one’s habitat, provided Sonos was considering Boots in their current plans. It is quite rude and a direct path to polluting brand’s top-of-mind awareness (AKA branding) to not even warn the community about this.  I hear @Fixitman’s  point loud and clear.