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Contributor I
June 11, 2024
Answered

Grouping Zones Together Since 2024 App Update

  • June 11, 2024
  • 7 replies
  • 359 views

Ever since the big app update, I have not been able to group my three speaker zones.  I have a Play 1 stereo pair and a play 1/playbar surround sound set up attached to a tv.  Anyone else have this issue?

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Best answer by Russell1969

Turns out one of my play 1s needed a firmware update. Problem solved. Thanks for your help. 

7 replies

buzz
Grand Maestro
June 11, 2024

Is there an error message?

Contributor I
June 11, 2024

Yes. “Unable to connect. Try again later”. 

buzz
Grand Maestro
June 11, 2024

When does this error appear? As you open the App? After the App has been sleeping for a while? When you try to play in a Room? Only when you attempt to Group?

Contributor I
June 12, 2024

Only when attempting to group. 

buzz
Grand Maestro
June 12, 2024

Try changing the Group membership and the order that you build the test Groups. ie. 1-2, 1-3, 2-3, 2-1, 3-1, 1-2-3, 2-3-1, etc. The first player in the Group becomes the “Group Coordinator”. All network traffic for the Group flows through the Group Coordinator. Likewise the Left speaker of a pair is the pair’s Coordinator. Obviously, a soundbar will be the Coordinator for a surround Room. If the Coordinator is struggling for connectivity, play will suffer.

Russell1969AuthorAnswer
Contributor I
June 12, 2024

Turns out one of my play 1s needed a firmware update. Problem solved. Thanks for your help. 

buzz
Grand Maestro
June 13, 2024

I’ve seen similar. I think that a general query goes out: “who needs an update?”. If a unit is slow responding for some reason it will not make the list. It’s not well defined what will happen when the system later stumbles across this stale unit.