Contributor I

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Grouping Zones Together Since 2024 App Update

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Ever since the big app update, I have not been able to group my three speaker zones. I have a Play 1 stereo pair and a play 1/playbar surround sound set up attached to a tv. Anyone else have this issue?

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R

Russell1969Answer

Contributor I

Turns out one of my play 1s needed a firmware update. Problem solved. Thanks for your help.

buzz

Grand Maestro

Is there an error message?

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R

Russell1969Author

Contributor I

Yes. “Unable to connect. Try again later”.

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buzz

Grand Maestro

When does this error appear? As you open the App? After the App has been sleeping for a while? When you try to play in a Room? Only when you attempt to Group?

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R

Russell1969Author

Contributor I

Only when attempting to group.

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buzz

Grand Maestro

Try changing the Group membership and the order that you build the test Groups. ie. 1-2, 1-3, 2-3, 2-1, 3-1, 1-2-3, 2-3-1, etc. The first player in the Group becomes the “Group Coordinator”. All network traffic for the Group flows through the Group Coordinator. Likewise the Left speaker of a pair is the pair’s Coordinator. Obviously, a soundbar will be the Coordinator for a surround Room. If the Coordinator is struggling for connectivity, play will suffer.

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R

Russell1969AuthorAnswer

Contributor I

Turns out one of my play 1s needed a firmware update. Problem solved. Thanks for your help.

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buzz

Grand Maestro

I’ve seen similar. I think that a general query goes out: “who needs an update?”. If a unit is slow responding for some reason it will not make the list. It’s not well defined what will happen when the system later stumbles across this stale unit.

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