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Contributor I
Sep 17, 2026 10:09 PM UTC
Answered

Golden Gate Version 27

As Golden Gate is no longer in beta and is now a general release OS what is being done to address the connection issue?  I continue to see updates as it’s still in beta and that’s no longer the current state.  

kdowling
kdowlingAnswer
Sep 17, 2026 11:34 PM UTC

As Golden Gate is no longer in beta and is now a general release OS what is being done to address the connection issue?  I continue to see updates as it’s still in beta and that’s no longer the current state.  

Sonos support isn’t present in these forums. We are other sonos users, like yourself. You should call Sonos Support and add your experience to those who also have this problem. The more people that report the issue, the better the chance of a speedy resolution.

In the meantime, there is a work-around you can find in the following thread. It involves running the app from the terminal. If that’s what you want to do until it’s fixed.

 

2 replies

Airgetlam
Sep 17, 2026 10:55 PM UTC

There’s already a couple of other threads about the issue. Some people aren’t having any issue, others are.

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Bruce
kdowling
kdowlingAnswer
Sep 17, 2026 11:34 PM UTC

As Golden Gate is no longer in beta and is now a general release OS what is being done to address the connection issue?  I continue to see updates as it’s still in beta and that’s no longer the current state.  

Sonos support isn’t present in these forums. We are other sonos users, like yourself. You should call Sonos Support and add your experience to those who also have this problem. The more people that report the issue, the better the chance of a speedy resolution.

In the meantime, there is a work-around you can find in the following thread. It involves running the app from the terminal. If that’s what you want to do until it’s fixed.

 

Translate