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Contributor I
Nov 20, 2022 7:48 AM UTC
Answered

Force stop

Hi! Everytime I need to use the app, I have to force. A few times usually. It's Frustrating. Anybody have this issue? 

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Ken_Griffiths
Nov 20, 2022 2:47 PM UTC

I'm using android. I tried with my 2 other phones, same thing. I don't know how to contact Sonos. 

Maybe try switching off notifications in ‘Settings/App Preferences’ and see if that resolves the issue.

If not, you can contact Sonos Support Staff via this LINK.

5 replies

buzz
Grand Maestro
Nov 20, 2022 7:58 AM UTC

Which App are you using? Are there any error messages?

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Airgetlam
Nov 20, 2022 8:27 AM UTC

What device? On iOS, every app needs to be ‘forced stopped’ if you want it unloaded, otherwise, as part of the way iOS works, the apps just ‘sleeps’ in the background. 

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Bruce
Contributor I
Nov 20, 2022 2:37 PM UTC

I'm using android. I tried with my 2 other phones, same thing. I don't know how to contact Sonos. 

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Ken_Griffiths
Nov 20, 2022 2:47 PM UTC

I'm using android. I tried with my 2 other phones, same thing. I don't know how to contact Sonos. 

Maybe try switching off notifications in ‘Settings/App Preferences’ and see if that resolves the issue.

If not, you can contact Sonos Support Staff via this LINK.

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Contributor I
Nov 20, 2022 2:48 PM UTC

Thank you 

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