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Contributor I
December 10, 2020

Fast forward for TuneIn Radio

  • December 10, 2020
  • 18 replies
  • 551 views

Hi,

 

Can anyone help me understand how to get Sonos to work properly when trying to fast forward a radio show when I’m listening to catch-up?

Everything is good when I click on a show to listen and it will play from start to finish but if I want to skip forward 30 seconds or worse jump forward a few hours I often get nothing. Sometimes I get a spinning wheel and after some time it will skip, most of the time it will fail. I assumed maybe it was something on TuneIn’s side and just gave up months ago, but today I tested and actually it works fine on their website. 

The problem lies with Sonos, unless its an API issue from TuneIn - can anyone help or will Sonos look into it?

Thanks.

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18 replies

December 11, 2020

I’ll try one last time.  Sonos says to TuneIn ‘where do I find X?’.  TuneIn says ‘here’. Sonos says ‘thank you’.  TuneIn’s involvement ends at this point.  Sonos fetches and plays X without TuneIn’s involvement.

danie1dAuthor
Contributor I
December 11, 2020

I’ll try one last time.  Sonos says to TuneIn ‘where do I find X?’.  TuneIn says ‘here’. Sonos says ‘thank you’.  TuneIn’s involvement ends at this point.  Sonos fetches and plays X without TuneIn’s involvement.

Thank you John, and I fully understand what you are saying, but you are still missing the point yourself. Even in your simplified example TuneIn says here, Sonos fails to play X. 

I do appreciate your input so thank you again. I still feel there is something Sonos should be able to help with.

December 11, 2020

What do you mean. fails to play?  You haven’t said anything about the stream failing to play.

December 11, 2020

Sonos plays the link supplied, which is the stream provided by the content provider.  Sonos gets the stream directly, not mediated through TuneIn.

TuneIn’s only involvement is to hand over the address of a direct link - a URL - for the stream.

danie1dAuthor
Contributor I
December 11, 2020

What do you mean. fails to play?  You haven’t said anything about the stream failing to play.

from my original post: “Sometimes I get a spinning wheel and after some time it will skip, most of the time it will fail” 

As soon as I try to skip forward or scrub forward it fails, 99% of the time. However if you try that via TuneIn directly it has no problem, and barely a hesitation in doing so, no long pauses that you get via sonos on the odd occasion that it works. 

controlav
Lead Maestro
December 11, 2020

from my original post: “Sometimes I get a spinning wheel and after some time it will skip, most of the time it will fail” 

As soon as I try to skip forward or scrub forward it fails, 99% of the time. However if you try that via TuneIn directly it has no problem, and barely a hesitation in doing so, no long pauses that you get via sonos on the odd occasion that it works. 

Whether skipping or scrubbing works correctly is a feature of the stream’s provider, not TuneIn, and not Sonos.

(Oh and John: TuneIn does use SMAPI for enumeration, but once the url is handed to the Sonos player it is indeed out of the picture).

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
danie1dAuthor
Contributor I
December 15, 2020

from my original post: “Sometimes I get a spinning wheel and after some time it will skip, most of the time it will fail” 

As soon as I try to skip forward or scrub forward it fails, 99% of the time. However if you try that via TuneIn directly it has no problem, and barely a hesitation in doing so, no long pauses that you get via sonos on the odd occasion that it works. 

Whether skipping or scrubbing works correctly is a feature of the stream’s provider, not TuneIn, and not Sonos.

(Oh and John: TuneIn does use SMAPI for enumeration, but once the url is handed to the Sonos player it is indeed out of the picture).

Thanks Controlav for your input. It still doesn’t make sense to me but I don’t know all the in’s and outs of how Sonos interacts with other providers. I don’t know why if it works via TuneIn but not via Sonos that you would lay the issue at the providers door. The error message I was struggling to be quick enough to catch but I have now and it shows this: 

 

December 15, 2020

Sonos also gives warnings that ‘the password is incorrect’ when it cannot find a suitable network, and ‘the song is not encoded correctly’ when it receives a stream corrupted by interference.

I don’t care what the message says, when the stream comes to play the only parties involved are Sonos and the stream provider.  TuneIn is not involved and so what it can do should not shape your expectations of what ‘should’ be possible in any way.

I cannot see any point in further debate - let’s just agree to differ.