Enthusiast I

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Exclusively ………. stations on My Tuner radio

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Any reason why exclusively ……………. station still won’t play on My Tuner Radio?

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AirgetlamAnswer

Not enough information, unfortunately. I’d recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

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DeanShawAuthor

Enthusiast I

Does MyTuner not work at all, or is it just some stations. If so, what stations?

The problem is with the Exclusively…………..stations

It seems now that My tuner and Tune in aren’t working at all now.

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DeanShawAuthor

Enthusiast I

Does MyTuner not work at all, or is it just some stations. If so, what stations?

The problem is with the Exclusively…………..stations

It seems now that My tuner and Tune in aren’t working at all now.

Tune in is working just takes a while to start.

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D

DeanShawAuthor

Enthusiast I

Does MyTuner not work at all, or is it just some stations. If so, what stations?

The problem is with the Exclusively…………..stations

It seems now that My tuner and Tune in aren’t working at all now.

Ignore that, My Tumer is working today.

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106rallye

Ah right. ” Exclusively…………..” is a range of stations? I am not familiar with this.

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Airgetlam

I think the ‘………’ is intended to be the same as the notation (n) , I.e. a wide range of stations that start with ‘Exclusively’.

That said, I’m no Sonos employee to look at the diagnostics the OP has submitted and called in to discuss, but my guess is the streamer isn’t sending the data properly. But whether that is a local issue, or a problem between the user and the streaming platform, I don’t know.

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Bruce

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DeanShawAuthor

Enthusiast I

Ah right. ” Exclusively…………..” is a range of stations? I am not familiar with this.

Try typing exclusively and then an artist or band name.

ie exclusively Queen

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