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Contributor I
April 15, 2023
Answered

Error Message

Hi all. When I try to click on a recently played playlist from Spotify via the Sonos app, I get the following error message:

 

Your request can’t be processed at this time. If the problem persists, please check our Service Status page.

 

I have checked the page and there’s no issue there, so it must be at my end. Any ideas?

 

Thanks in advance.

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UKMedia
UKMediaAnswer
April 16, 2023

Is there a chance that someone else is playing music from the same Spotify account on a different device?  This message can occur if say, someone is listening to music from the same Spotify account on their phone.

Remember: Sometimes Red Wine helps :)

1 reply

UKMedia
UKMediaAnswer
April 16, 2023

Is there a chance that someone else is playing music from the same Spotify account on a different device?  This message can occur if say, someone is listening to music from the same Spotify account on their phone.

Remember: Sometimes Red Wine helps :)