Contributor I

Answered

Error 913 Mac OS Montery

Forum|Forum|2 years ago
May 15, 2024
9 replies
1741 views

Since the terrible update to my iPad and iPhone. I'm trying to put the path to my music library on the Mac desktop as its not now showing. I have a hard drive attached to the USB port on my BT Hub all was working before the updates

so after putting in the path //192 etc/usb2/music I get the Sonos was unable to add the shared folder with an error code of 913 ?

I can see the bt hub and the music folder on my Mac network folder.

I don't understand why it says this as all was working fine a week ago .

to try to speak to a Sonos on a call says I would have to wait an hour and a half !

the Mac app is build 16.2

Can anyone hep please ?

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Best answer by GrogsterGL

I just got off the phone with an Apple tech - he found this on reddit and it solved the problem also a video tutorial below

Go to sonosr/sonos•2 days ago

thedarkhalf47

Fix for Libraries on external drives or NAS on Mac (Error 913)

I could not access my music, which is sitting on an exteranl drive connected to a MacMini M2. Kept getting the Error 913. Here is a fix for that.

100% credit to the OP

https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732714#post16732714

Video tutorial

https://www.youtube.com/watch?v=kjhKhDuvgDY

This worked for me after some screwing around. I still have lost access to my playlists but I can at least use the music files now.

R

RALS

Contributor I

Sonos told me via web chat that SMB and HTTP shares are no longer supported.

I do not have any form of share, but it still gives me the 913 error when trying to add the music library that is on my Mac. They told me to call the helpline but the wait time is over an hour.

SONOS IS A DISGRACE to be honest. Terrible update, removing and breaking features. What a rubbish company.

S

ScarrymonkAuthor

Contributor I

agree did try to call them but would have to wait over an hour !

R

rolf_the_wolf

Avid Contributor I

Same with me. Tried both options (connect to my music and connect via finder and marked the music folder).

Error 913

S

ScarrymonkAuthor

Contributor I

I’ve even tried the hard drive directly attached to the computer, still get the 913 error ,

All my music was from CDs and vinyl digitally put on to a hard drive, I don’t like subscriptions so mainly use my own music or the radio . All had been working fine up until this update. Please Sonos hurry up and fix this, or bring back the old app !

G

GrogsterGLAnswer

Lyricist I

I just got off the phone with an Apple tech - he found this on reddit and it solved the problem also a video tutorial below

Go to sonosr/sonos•2 days ago

thedarkhalf47

Fix for Libraries on external drives or NAS on Mac (Error 913)

I could not access my music, which is sitting on an exteranl drive connected to a MacMini M2. Kept getting the Error 913. Here is a fix for that.

100% credit to the OP

https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732714#post16732714

Video tutorial

https://www.youtube.com/watch?v=kjhKhDuvgDY

This worked for me after some screwing around. I still have lost access to my playlists but I can at least use the music files now.

R

rolf_the_wolf

Avid Contributor I

I think, this is the original answer including the video he published.

R

RALS

Contributor I

It is an answer but it is not intuitive - never had to do this before. It’s basically a workaround, not a fix to the actual issue - the actual issue is Sonos force-releasing a piece of software that is not fit for purpose, rendering very expensive equipment half-useless. It is a disgrace.

But I am very grateful for this workaround. :)

Also BEWARE, if your iTunes/Music account changes password, the desktop app will simply disconnect your LOCAL music (??!!) but will just say not available. Music app itself will randomly disconnect from the speakers and say they are not available. It will not provide any meaningful notice but I discovered one must go onto an iPhone or Android and REAUTHORISE the Apple Music account. This is, once again, counter intuitive.

T

Tzar63

Lyricist II

There in no excuse for this failure since the main function of SONOS from very begging was to connect local and NAS storages and play over the network (wired and wireless). Now it’s just a third party service player. How could they release a such an update is mind boggling. I guess we should expect a fix and an apology.

M

miguelito

Trending Lyricist I

Since the terrible update to my iPad and iPhone. I'm trying to put the path to my music library on the Mac desktop as its not now showing. I have a hard drive attached to the USB port on my BT Hub all was working before the updates

so after putting in the path //192 etc/usb2/music I get the Sonos was unable to add the shared folder with an error code of 913 ?

I can see the bt hub and the music folder on my Mac network folder.

I don't understand why it says this as all was working fine a week ago .

to try to speak to a Sonos on a call says I would have to wait an hour and a half !

the Mac app is build 16.2

Can anyone hep please ?

This is the best solution. Does not require you to move anything to a NAS because it makes your mac share the files over the network:

Fix for Libraries on external drives or NAS on Mac (Error 913)

Fix for Libraries on external drives or NAS on Mac (Error 913)

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